- Alaant (Glens Falls, NY)
- …Region. They are seeking an individual to lead and manage a team for their Tier 1 and Tier 2 helpdesk. Great benefits and work/life balance!** **Hours and ... Benefits for the IT Support Manager:** + On-site Monday-Friday + $65,000 - $85,000...the call center and ticket system, with minimal hands-on technical work. Focus on supervising, planning, meeting, training, and… more
- Rubrik (Albany, NY)
- …looking for a Federal Sales Engineer on our Civilian Federal team to provide technical direction and business guidance to the regional sales team. As a Sales ... will be accountable for regional revenue goals by driving innovative technical programs and overseeing day-to-day account-level activities. You will be responsible… more
- Lumen (Albany, NY)
- …customer experiences, and potential enhancements to products and services. + **Customer Support & Pre-Sales Enablement:** Support technical sales efforts ... committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver… more
- Verint Systems, Inc. (Albany, NY)
- …inquiry. **Principal Duties and Essential Responsibilities:** + Assist customers with assigned technical support issues that are reported via telephone, web, and ... win/win environments for all parties that they work with. The Product Support Specialist role analyzes and evaluates technical problems and/or functionality… more
- IAC (New York, NY)
- …a proactive and customer-focused IT Support Analyst to provide high-quality technical support across various end-user roles. This role requires strong ... delivering outstanding service. Key Responsibilities * Deliver professional, courteous technical support to internal users including C-level...and root cause analysis. Qualifications * 3-5 years of tier 2 - 3 IT support experience.… more
- New York State Civil Service (Rochester, NY)
- …or other critical activities as needed.Duties include, but are not limited to:* Lead and support Tier 0 and Tier 1 analysts in the identification, triage, ... Grade 25 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $96336 to $121413 Annually...NY Zip Code 14604 Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some… more
- Amentum (Batavia, NY)
- …**_Batavia, NY._** With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support , assisting with hardware and software ... Amentum is seeking **IT Support Technicians** to support our DHS...great addition to our team. In addition to your technical experience, you also have exceptional customer service skills… more
- Rubrik (Albany, NY)
- …years specifically in a security incident response leadership role. + Strong technical expertise in security technologies such as SIEM (Sentinel, Splunk, QRadar, ... verbal) and interpersonal skills, with the ability to effectively communicate complex technical information to both technical and non- technical audiences.… more
- Paramount (New York, NY)
- …training and support , including Installation, configuration, first and second tier support . Identify and resolve project issues, including issue tracking ... are seeking a skilled Lead Application Developer in New York City to support the development, deployment, and maintenance of our News Election System Portfolio,… more
- SMBC (New York, NY)
- SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, ... increasing automation, and delivering actionable data insights. As the Executive IT Support Lead for the Americas Division, you will play a critical leadership… more
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