- Excellus BlueCross BlueShield (Albany, NY)
- …and techniques. * Acts as a high-level escalation tier for operational support in assigned technical areas. * Conducts proof-of-concept testing in a lab ... documentation for technology standards. * Designs and deploys security solutions to support and ensure alignment with business requirements. * Works with technology… more
- Molina Healthcare (Rochester, NY)
- … and services facilities (including computer systems, networks applications, telecommunications, technical support and Service Desk) can be recovered within ... like JMeter, Load Runner, Observability, and Splunk. + Effective at managing technical teams for optimal performance. + Capable of communicating clearly with… more
- Chenega Corporation (West Point, NY)
- …if the incident can't be resolved. + Thorough knowledge of desktop and business/ technical support systems. + Ability to work additional hours and/or perform ... typical service models, newer hardware, and virtualization techniques. + Ability to provide Tier 1/2 support for all user-level applications. + Ability to… more
- Alaant (Glens Falls, NY)
- …Region. They are seeking an individual to lead and manage a team for their Tier 1 and Tier 2 helpdesk. Great benefits and work/life balance!** **Hours and ... Benefits for the IT Support Manager:** + On-site Monday-Friday + $65,000 - $85,000...the call center and ticket system, with minimal hands-on technical work. Focus on supervising, planning, meeting, training, and… more
- Lumen (Albany, NY)
- …customer experiences, and potential enhancements to products and services. + **Customer Support & Pre-Sales Enablement:** Support technical sales efforts ... committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver… more
- Rubrik (Albany, NY)
- …looking for a Federal Sales Engineer on our Civilian Federal team to provide technical direction and business guidance to the regional sales team. As a Sales ... will be accountable for regional revenue goals by driving innovative technical programs and overseeing day-to-day account-level activities. You will be responsible… more
- Cayuse Holdings (Albany, NY)
- …Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 ... incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain a knowledge...as the primary point of contact for providing high-level technical support to VIP users, delivering proactive… more
- Erie 2-Chautauqua-Cattaraugus BOCES (Jamestown, NY)
- … through the Multi-tiered System of Supports (Tiers 2 and 3). The Behavior Support Specialist also provides technical assistance and support for school-wide ... Behavior Support Specialist Jamestown City School District 197 Martin...have behavior concerns and are receiving supports through MTSS Tier 2 or 3, or special education services. +… more
- SMBC (New York, NY)
- SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, ... with strong visualization and project management capabilities. The Strategy and PMO Project Support member is a part of the Cash Management group within Corporate… more
- Meta (Albany, NY)
- …Global Operations." Each group has global scope across the lifecycle of support .The ENS Operations Team exists "to operate the world's most available, efficient, ... and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating complex … more
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