- JPMorgan Chase (Plano, TX)
- …solution design, and documentation skills. + Experience with operational runbook creation and Tier 3/ Tier 4 support . + Demonstrated ability to lead ... robust SD-WAN ecosystem, leveraging cloud-based management, monitoring, and analytics. Your technical expertise will drive the execution of tasks that directly… more
- JPMorgan Chase (Plano, TX)
- …through automation and cloud-native practices. **Job responsibilities** + Regularly provides technical guidance and direction to support the business and ... business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of… more
- Highmark Health (Austin, TX)
- …Health **Job Description :** **JOB SUMMARY** We are seeking an experienced Sr Technical Product Owner/Manager to lead the technical delivery and stewardship of ... how data is globally registration, accessed, and delivered through a "Unified Access Tier "/ Semantic Layer for both humans, automation, and AI systems. In this role,… more
- GovCIO (Austin, TX)
- …Responsible for all facets of engineering and administering the mid- tier . This includes architecting infrastructure, installing, and configuring Application and ... in the scheduling of deployment activity as well as new installations of mid- tier infrastructure. Responsible for developing security standards in the mid- tier … more
- Lumen (San Antonio, TX)
- …Exercise sound judgment during the escalation of trouble tickets. + Provide advanced Tier III and IV support by remotely troubleshooting and repairing transport ... for complex and persistent trouble tickets. + Interact extensively with internal engineering and support teams as well as with Tier IV support engineers… more
- Oracle (Austin, TX)
- …point by triaging complex customer-reported issues that require in-depth technical analysis beyond Tier 1 and Tier 2 support . Perform thorough root cause ... frameworks, and innovative Conversational and Generative AI capabilities. As an experienced technical expert, you will play a pivotal role in designing and… more
- ProSphere Tek (El Paso, TX)
- …or unresolved issues to the appropriate technical , analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess ... in this position will be required to be the Tier 1 first respondent to end-user requests for assistance...Technical certifications strongly desired + Experience providing IT support to end-user communities preferred but not required +… more
- CyrusOne (Allen, TX)
- …to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying ... member in a Data Center Operations & Maintenance environment. ** Technical Expectations and Essential Duties and Responsibilities include the...center operations. + 5 to 7 years working in Tier 2, Tier 3 or Tier… more
- Robert Half Office Team (Fort Worth, TX)
- …Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position promotes teamwork and ... travel industry suppliers, and their respective luxury clientele. 3. Execute Tier 1 troubleshooting steps to provide first call resolution when possible.… more
- Renesas (Austin, TX)
- Senior Manager Application Engineering Job Description This senior role will lead key technical engagements with Tier 1 global customers to secure strategic ... and system level modeling and simulation. Key responsibilities include: + Technical Leadership: Leverage deep domain expertise to provide guidance to… more