- Oracle (Austin, TX)
- …and root-cause analysis of complex mechanical issues impacting data center operations. Provide tier 3 support and technical escalation as required. + ... and environmental conditions for current and planned IT loads. + **Project Support :** Collaborate with engineering and project teams to develop, review, and… more
- Amazon (Austin, TX)
- …business partners on resolution of issues and technical knowledge sharing. - Provide Tier 2 support for our back office and sales floor technologies from ... Server technologies: AD, DFS, Print Services, SCCM experience - 4+ years of technical support experience - 4+ years of corporate setting Windows, Mac or Linux… more
- Palo Alto Networks (Plano, TX)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... in high pressure situations). **Your Impact** + Offer advanced-level technical assistance to our top- tier customers, ensuring...enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical … more
- Palo Alto Networks (Plano, TX)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... in high pressure situations). **Your Impact** + Offer advanced-level technical assistance to our top- tier customers, ensuring...enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical … more
- Jack Henry & Associates (Allen, TX)
- Technical Support Representative III: Complementary Solutions General information Press space or enter keys to toggle section visibility JobID 16325 Position ... Check Imaging Solutions team has an opening for a Technical Support Representative III. If you have... Representatives, and 2 Supervisors that handle all escalated support cases. This environment is a Tier … more
- Oracle (Austin, TX)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- BAE Systems (Fort Worth, TX)
- …a supportive and dynamic work environment. If you are a motivated and skilled technical support analyst looking for a new challenge, we encourage you to ... Analyst, you'll play a critical role in providing ** Tier 1** analysis and support for zero...based on position level and/or job specifics. **Level 2 Technical Support Analyst** **118365BR** EEO Career Site… more
- Oracle (Abilene, TX)
- …on diverse customer situations and escalated issues. **Responsibilities** The **Principal Technical Support Engineer** serves as a proactive technical ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Fujifilm (Austin, TX)
- …applications support , FUJIFILM Electronic Materials supplies the world's top tier semiconductor manufacturers with a broad array of products and services used ... projects with industry partners in line with key product technical requirements. + Manage and support change...and thin film systems preferred. + Experience working with Tier 1 semiconductor companies preferred. + Ability to solve… more
- Optiv (Austin, TX)
- …a technical expert with Practice Managers, Marketing, and Sales support organizations to develop new go-to-market solutions. * Lead client workshops, ... The Technical Manager for Network and Edge Security is a senior...and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the… more