- Methodist Health System (Dallas, TX)
- …+ Provide alternate solutions and recommendations for complex business issues + Provide Tier II Support via internal ticketing tool. + Identify and prioritize ... + Provide alternate solutions and recommendations for complex business issues + Provide Tier II Support via internal ticketing tool. + Identify and prioritize… more
- SCI Shared Resources, LLC (Houston, TX)
- …root cause of issues and create knowledge base articles so the 1st and 2nd tier support teams can resolve at first contact. **Minimum Requirements** Education + ... support for incidents and problems escalated from our tier 1 and tier 2 support...assist in decision-making and problem analysis + Conversant in technical discipline acumen + Must have a positive attitude,… more
- ProSphere Tek (El Paso, TX)
- …or unresolved issues to the appropriate technical , analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess ... in this position will be required to be the Tier 1 first respondent to end-user requests for assistance...Technical certifications strongly desired + Experience providing IT support to end-user communities preferred but not required +… more
- United Airlines (Houston, TX)
- Achieving our goals starts with supporting yours. Grow your career, access top- tier health and wellness benefits, build lasting connections with your team and our ... planning will ensure top system reliability through the use of observability, core support , and collaborative DT operations. This position will have a strong focus… more
- CyrusOne (San Antonio, TX)
- …to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying ... member in a Data Center Operations & Maintenance environment. ** Technical Expectations and Essential Duties and Responsibilities include the...center operations. + 3 to 5 years working in Tier 2, Tier 3 or Tier… more
- Coinbase (Austin, TX)
- …stability and performance of critical support systems. While also serving as a technical escalation point for the Tier 1 Service Desk, your contributions to ... the ITSM ecosystem are crucial for our global support operations. This is a hands-on technical ...responsibility with international peers. * *Serve as a primary technical escalation point* for the Tier 1… more
- Motion Recruitment Partners (Austin, TX)
- …Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** Baylee McCatheran **Specialization:** + Technical Support ... building company. The role involves a mix of hands-on technical work and customer support . Responsibilities include...supporting cell phones. Desired Skills & Experience + Mac support + Switches & Networking + Tier … more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …integration using DoD Architecture framework (DODAF). + Coordinate with partners and technical support teams to develop the interface control documents and ... with this position helping to determine, develop, and improve technical solutions in support of VA's business...pass a background check to obtain a Public Trust ( Tier 2) Position + Must be a US citizen… more
- GovCIO (Austin, TX)
- …GovCIO is currently hiring for MULTIPLE **Senior Database Administrator(s)** to support our customer, USPS' Network and Compute Technology (NCT) group. The ... NCT is responsible for the planning, development, implementation, and support of the USPS network and compute technology infrastructure. NCT enhances the postal… more
- NASCO (Austin, TX)
- …direction, the Senior Application Engineer is responsible for providing advanced technical support , troubleshooting, and administration of Microsoft 365 ... regarding status of projects and initiatives. **Responsibilities** + Provides Tier 2 and Tier 3 support...+ Excellent communication skills with the ability to explain technical concepts to non- technical users + Advanced… more