- Logitech (Camas, WA)
- …while having the flexibility to do it in their own way. **Job Summary** **The Tier 3 Technical Support Supervisor is a dynamic leadership position ... + **Oversee day-to-day Tier 3 team operations, ensuring high-quality technical support and resolution of escalated issues.** + **Supervise the performance of… more
- Microsoft Corporation (Redmond, WA)
- …systems engineering + OR equivalent experience. + 2+ years experience with customer facing tier 3 technical support or software development organization. + ... Make Bing Ads Technical Support at Microsoft Advertising part...to markets globally. Create process or troubleshooting documentation for Tier 1 and Tier 2 support… more
- Microsoft Corporation (Redmond, WA)
- …or related field + OR equivalent experience. + 1+ years experience with customer facing tier 3 technical support or software development organization. + 1+ ... As a **Service Engineer** , you will provide advanced technical support for Microsoft online advertising global...to markets globally. Create process or troubleshooting documentation for Tier 1 and Tier 2 support… more
- ASM Research, An Accenture Federal Services Company (Vancouver, WA)
- **General Summary** Provides on-site Tier 2 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... Responds to telephone calls, email and personnel requests for technical support . + Applies diagnostic techniques to...problems or defective products to vendors, technicians, or next tier for service. + Collaborates with team members to… more
- Microsoft Corporation (Redmond, WA)
- …systems engineering + OR equivalent experience. + 2+ years experience with customer facing tier 3 technical support or software development organization. + ... Make Bing Ads Technical Support at Microsoft Advertising part of your career story! Microsoft Advertising is the destination for experienced, collaborative, and… more
- Mindful Support Services (Mountlake Terrace, WA)
- …automations to streamline the detection and alerting of incidents and outages. + Provide tier 2/3 technical support for troubleshooting and issue resolution. ... The position is based in-person and requires travel to all Mindful Support Services office locations, including occasional out-of-state business trips. The position… more
- Fujifilm (Olympia, WA)
- **Position Overview** The Technical Support Engineer, MI - II ( Tier II) handles remote technical support across our product lines for HCUS customers. ... of the position is to be versed in primary support across our Synapse products, and the ability to...with peers and Lead Team members on solving complex technical issues and developing innovative solutions. + Effectively documents… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... Carry out process workflows while upholding government policies and procedures. Provide technical assistance over the phone for a wide variety of hardware, software… more
- Fujifilm (Olympia, WA)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Lumen (Olympia, WA)
- …insights that can be used to improve marketing strategies and product offerings. + Technical Training and Support : Provide technical training and support ... Act as an SME to marketing teams and guide the strategy discussions, support customer engagement and conversations, respond to technical inquiries, and… more