• Customer Service Operations Manager (Night shift)

    Chewy (Richardson, TX)
    …management for your team. + Delivery of service level, coaching, budget (overtime, handle time , etc.) and other key metrics + Utilize data to guide floor leadership ... plans to address behaviors and improve metrics. + Ensure Attendance and Adherence expectations are met and ensure compliance...Basics topics. + Act as the STO (Single Threaded Owner ) for an assigned pivotal initiative driving employee engagement… more
    Chewy (08/01/25)
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