- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Serves as a customer service representative and technical resource in the Pathology ... well as part of a team provides professional and expeditious quality customer service . Investigates and resolves problems internally and externally. **ESSENTIAL… more
- Serendipity Labs (Rochester, NY)
- …ways? All of this will help you deliver an exceptionally high standard of personal customer service to our members and guests each day as an Experience ... and view a computer screen for extended periods of time (covers repetitive motions and vision) + Ability to...Demonstrate a positive, pleasant, and professional demeanor with exceptional customer service skills + Experience in delivering… more
- Capgemini (New York, NY)
- …platform with one or more portals ( Service Portal, Employee Center/EC Pro, Customer Service Portal, Retail Service Portal, etc.) for ITSM/HRSD/Retail ... and engagement of ServiceNow user base. Responsibilities: Development of Customer Workflow UX/UI requirements ( Service Portal, Mobile...as 401(k) and Employee Share Ownership Plan + Paid time off and paid holidays + Paid parental leave… more
- Capgemini (New York, NY)
- …We energize your brand and keep you competitive in today's era of real- time customer centricity. Our global, multi-disciplinary teams enable you to reinvent ... unrestricted manner that does not now or at any time in the future require sponsorship of a visa...audience with new data-driven marketing methods, and master your customer -focused operations across sales, service , marketing and… more
- Ryder System (Albany, NY)
- …renewal of sales contracts, engaging the appropriate resources to cross sell other service offerings, solution selling and develop a customer relationship with ... is our people. _CULTURE- INTEGRITY- FAMILY_ . As a ** Customer Development Manage** r, you'll be part of a...etc..) in providing a clear direction on strategy, pricing, service , value proposition and presentation message and medium. The… more
- Coinbase (Albany, NY)
- …*What you'll be doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) * Manage ... expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team...for this position can range as detailed below. Full time offers from Coinbase also include target bonus +… more
- Merck (Albany, NY)
- … Experience Design, Customer Experience Management, Customer Feedback Management, Customer Handling, Customer Service , Customer Strategy, Ethical ... **Job Description** The Virology Customer Representative is a key member of the...believe we would pay for this role at the time of this posting. An employee's position within the… more
- Merck (Albany, NY)
- …Opportunities, Business Strategies, Client Communication, Customer Experience Management, Customer Feedback Management, Customer Service , Customer ... **Job Description** The Virology Customer Representative is a key member of the...believe we would pay for this role at the time of this posting. An employee's position within the… more
- Lumen (Albany, NY)
- …handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure ... the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing...and manage multiple workstreams and task lists with strong time management skills * Ability to quickly learn various… more
- Lumen (Albany, NY)
- …the future. **The Role** **Overview** We are seeking a dedicated and proactive Customer Engagement Associate to join our dynamic team. The ideal candidate will ... internal and external customers, ensuring a seamless experience throughout the entire customer lifecycle. This role is critical in maintaining customer … more