- Coinbase (Albany, NY)
- …(CEE) product team, which is responsible for defining and building the retail customer support experience. In this role, you will drive a product group to build ... self-service and automated support experiences, as well as user journeys that connect...Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial… more
- Coinbase (Albany, NY)
- …duties):* * The Senior Associate of Regulatory Change Management (RCM) will support the management, execution and continued improvement of the RCM function. ... the following: * Legal & Regulatory Obligations Inventory * Support the maintenance and expansion of the Legal &...Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial… more
- Coinbase (Albany, NY)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... hiring a Program Manager, Coinbase One, to evolve Priority Support into a best-in-class offering and leverage CX to...Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial… more
- Coinbase (Albany, NY)
- …a million developers and a billion users onchain. We need your help to make that happen. [Base](https://base.org/) is planning to bring a million developers and a ... billion users onchain. We need your help to make that happen. We believe that the onchain platform...to scale in a secure, decentralized, easy-to-use way. To support the growth of Base, Coinbase Ventures is investing… more
- Beech-Nut Nutrition (Amsterdam, NY)
- …every bite. We care deeply about others, the planet, and are empowered to make a difference. We expect, reward and celebrate strong performance. Our Values Our ... have the right materials, at the right time, to support our customers. This includes sourcing and contracting ingredients...+ Deciding and Initiating Action: You are able to make timely decisions while weighing risks. You act without… more
- Coinbase (Albany, NY)
- …and mitigate risks. * Document findings and create written narratives to support case investigations. * Recommend case decisions based on investigative results in ... improving efficiency, efficacy, scaling resources, and introducing industry best practices. * Tool /Model Testing & Technology Feedback * Act as a subject matter… more
- Coinbase (Albany, NY)
- …customers. * Maintain, troubleshoot and be on call for engineering and operational support . * Stay on top of industry trends and emerging technologies in databases ... tuning and reliability. * You have backend service and tool development experience in Golang, Java or Python. *...testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation… more
- Coinbase (Albany, NY)
- …a million developers and a billion users onchain. We need your help to make that happen. The Analytics Engineering team is part of the Data Engineering organization, ... tools. By prioritizing data quality, reliability, and usability, we make sure stakeholders can trust and leverage data to...AI can change analytics and build data foundations that support these future needs. Focus on creating data marts… more
- Coinbase (Albany, NY)
- …buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and ... as applications that enable customers to chat, email, or call our support lines accessible through our Help Center (https://help.coinbase.com). You'll drive the next… more
- Coinbase (Albany, NY)
- …we produce insights which directly move the company's bottom line. Customer Support /Experience is one of the most critical touchpoints in Coinbase's relationship ... with our users - but the best support is the support that doesn't need...Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial… more