- Coinbase (Albany, NY)
- …(B2B) and token recipients (B2C), your role goes beyond traditional support . You will conduct in-depth investigations into on-chain and platform-level issues, ... clients on all operational issues, providing responsive Tier 1 support and owning the full lifecycle of an issue...Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial… more
- Coinbase (Albany, NY)
- …Custody Product Operations team is responsible for ensuring the smooth operations and support of Coinbase Custody's products and services. As the complexity in the ... and execute critical workflows for custody product operations and support teams. * Support Custody product and...Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial… more
- Coinbase (Albany, NY)
- …is on a mission to provide the most trusted and value-added customer support in crypto. We eliminate pain points, empower customers via self-service, and optimize ... support interactions to deliver an effortless experience. The CX...Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial… more
- Google (New York, NY)
- …with deterministic conversational workflows and the development of reusable, API-driven tool calls. + Experience with cloud technologies, such as architecting, ... by meeting partners and consumers where they are with support and help, representing their needs with our product...solution to solve a unique problem, or a new tool that can scale across Google, everything we do… more
- Acosta Group (Brooklyn, NY)
- …crowd - we lead it! The **Team Lead, Inventory** will be expected to support the Assistant Manager, Inventory. They must combine their passion for great consumer ... world class consumer experience. Team Leads will serve as support for customer escalations, working to effectively and professionally...activity in space at all times + Employ scheduling tool to properly staff and meet business needs, training… more
- Coinbase (Albany, NY)
- …serve as a member of the Coinbase Technology Risk & Controls team and support the implementation and maturity of our technology and security risk management program. ... continuous monitoring or risk treatment. * Reporting on risk posture: Support synchronous and asynchronous reporting on findings, metrics, and recommend mitigations… more
- Research Foundation for Mental Hygiene (New York, NY)
- …University Department of Psychiatry is seeking a full-time Project Administrator to support all activities connected to the Project's mission of implementing broad ... public health contexts using the evidence-based Columbia-Suicide Severity Rating Scale (C-SSRS). This tool is used as part of a broad-based public health effort to… more
- PVH Corp. (New York, NY)
- …and strategic coordination - owning timelines, optimizing workflows, advocating for tool adoption, and proactively surfacing risks to senior marketing operations ... and operational frameworks to meet changing business needs + Support and coach junior project managers, providing direction on...project managers and peers + Be an advocate for tool adoption and process consistency across teams, helping drive… more
- Meta (New York, NY)
- …**Required Skills:** Software Developer, Global Operations Responsibilities: 1. Extend our support platform and internal tools by building workflows and high-quality ... meaningful business impact by looking at problems through an operational lens 5. Support vibecoding across Operations 6. Business case development to support new… more
- Ankura (New York, NY)
- …e-mail threading, and assisted review (predictive coding) within the Relativity tool . + Design customized reports for clients. + Troubleshoot Relativity issues ... as necessary. + Coordinate data loads to the review tool with the Bright Labs' processing team. Production: +...processing team. Production: + Assist with written collateral to support production process, such as motions, orders, or proposals… more