• Cust Svc Operations Analyst 2

    Public Consulting Group (Austin, TX)
    …and schedule incidents. Escalate incidents (when required) to the appropriately experienced technician . + Record, track, and document the Incidents and requests in ... the ticketing tool . Ensure all successful and unsuccessful decisions made, and actions taken, through to final resolution have been captured in the ticket. + Apply… more
    Public Consulting Group (10/29/25)
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