- Mass Markets (Killeen, TX)
- …Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on ... in a courteous and professional manner + Understand customer needs and provide effective solutions + Escalate complex issues...Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had… more
- Mass Markets (Killeen, TX)
- …Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on ... with professionalism and courtesy. + Actively listen to customer needs and provide effective, personalized solutions. + Use internal...Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had… more
- Mass Markets (Killeen, TX)
- …Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on ... needed + Accurately document customer interactions and process claims + Conduct needs -based conversations to identify the best solutions for customers + Use training… more
- Mass Markets (Killeen, TX)
- …Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on ... Research and retrieve information across systems to support customer needs + Accurately document interactions and process claims in...Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had… more
- Mass Markets (Killeen, TX)
- …Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on ... opportunities. + Build rapport with clients and identify their needs to offer appropriate solutions. + Meet or exceed...Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had… more
- Mass Markets (Killeen, TX)
- …Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on ... and live chat + Listen to customers, understand their needs , and resolve customer issues + Escalate customer issues...Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had… more
- Mass Markets (TX)
- …Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on ... development and delivery of training programs based on identified needs . + Detect recurring issues and recommend process improvements...Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had… more
- Mass Markets (Killeen, TX)
- …Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on ... and professional manner + Listen actively to understand customer needs and provide accurate solutions + Troubleshoot basic technical...Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had… more
- Mass Markets (TX)
- …Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on ... to agent schedules based on call volume and staffing needs . + Assist in developing short-term and long-term forecasts...Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had… more
- Mass Markets (TX)
- …Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on ... Flexibility to adapt training programs to meet the evolving needs of the call center. + Strong organizational skills...Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had… more