- Mass Markets (Killeen, TX)
- …manage 5-10 call center supervisors overseeing inbound and outbound teams + Coach and develop supervisors on customer service best practices and performance ... revenue targets + Ensure accurate and timely payroll review and submission + Track and analyze individual and team performance, addressing both strengths and areas… more
- Sysco (Houston, TX)
- …Women's Foodservice Forum annual conference, including planning and logistics. Define and track key performance indicators to assess CRG engagement, impact, and ROI; ... managing budgets, events, and large-scale engagement initiatives + Proven ability to coach and mentor volunteer leaders to enhance leadership capability and drive… more
- Texas A&M University System (College Station, TX)
- …+ Provide professional development opportunities and trainings and mentor and coach agents as requested by Regional Program Leaders (RPLs), District Extension ... on departmental/unit, Extension and AgriLife committees, and demonstrating a track record of building effective working relationships across departments, agencies,… more
- TTEC (Austin, TX)
- …this role, you'll support and motivate your team to make sure they're on track to meet client goals. You'll work to answer associate questions, issues, and customer ... + Customer Satisfaction Score + Service Level Goals + Quality Goals + Coach associates to ensure achievement of company and client goals while addressing employee… more
- CBRE (Austin, TX)
- …the team's activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. + ... Direct new business efforts with current accounts. Source new business opportunities and engage the field accordingly. + Conduct regular status and strategy meetings with the client's management to understand needs. + Evaluate industry and business trends and… more
- SCI Shared Resources, LLC (Houston, TX)
- …measure value delivered. + **Define, Measure, and Report CX KPIs** : Establish and track CX-related KPIs, such as NPS, CSAT, and CES. Measure performance and report ... customer insights are incorporated into product roadmaps and vision. + **Manage, Mentor and Coach CX and UI/UX designers** : Manage and mentor a team of CX designers… more
- The Hunton Group (Houston, TX)
- …plans to achieve revenue, margin, and growth targets. + Lead, hire, mentor, and coach rental sales representatives to build a high-performing team. + Set clear sales ... including pipeline, rental agreements, quotes, and presentations. + Forecast sales, track KPI metrics, and prepare performance reports for leadership. + Participate… more
- GE Aerospace (Houston, TX)
- …and create accountability around action plan execution to ensure programs stay on track . Confirm thru on-site visit and other means actual improvements to material ... include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7… more
- CBRE (Dallas, TX)
- …daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. + ... Implement business strategies to achieve profitable relationships and identify new revenue opportunities. + Build and maintain effective long-term client relationships and a high level of satisfaction. Formulate, negotiate, and execute contracts utilizing… more
- EPAM Systems (Austin, TX)
- …close cloud deals within the portfolio + Spearhead Cloud deal pursuits and be a player- coach + Serve as the Cloud Transformation leader for clients as part of the ... with recent focus on Cloud Modernization projects + 5+ years of demonstrated track record of developing and growing cloud business with the professional services,… more
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