- Amcor (Miramar, FL)
- …value creation operating model + Supplier Performance: Manage, along with Quality and Operations leadership NA performance for Total Cost of Ownership (TCO) and Risk ... stakeholders + Manage regional volume weighted price point through dynamic price tracking and sourcing of relevant spec resin where applicable + Recover ARP… more
- Carnival Cruise Line (Fort Lauderdale, FL)
- …by integrating AI, analytics, and CRM capabilities into day-to-day sales operations . + Orchestrates cross channel guest experiences across voice, chat, social, ... advanced analytics for real-time performance monitoring, predictive modeling, and agent coaching insights. + Leads cross-functional efforts to simplify outdated… more
- NTT America, Inc. (Miami, FL)
- …and Issue Tracking ** + Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations . + Remote ... must work with **minimal distractions** that do not interfere with business operations or service delivery. + Ideally, the workspace is **isolated from other… more
- Teleperformance USA (North Lauderdale, FL)
- …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... logins through client process within SLA.** + **Maintain the tracking of Client logins in CCMS.** + **Reset passwords...in current position** + **6 months of call center operations or Workforce experience is a plus** + **Must… more
- Mass Markets (FL)
- …companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... for current and future hiring needs. + Utilize applicant tracking systems (ATS) and other tools to manage and...+ Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of sourcing… more
- Carnival Cruise Line (Miami, FL)
- …tools and programs under management Leverages input from sales team and travel agent customers to refine roadmap to ensure products are meeting customer priorities. ... to ensure Carnival is well represented. + **Budget support:** Provides invoice tracking and monitors spending for all tools under their supervision. Responsible for… more
- Shuvel Digital (Pensacola, FL)
- …product APIs including refining user stories, backlog prioritization, and bug fixes/ tracking . + This role will support onboarding, migration, and operational support ... clear, concise and "executive-ready" presentations + Serve as an agent of change for the open banking product team,...to data sharing + Working knowledge of credit union operations /processes and procedures a plus + Previous experience with… more
- Modernizing Medicine (Boca Raton, FL)
- …Automation Business Analyst to join our positive, passionate, and high-performing Operations Team in Client Services, focused on working with business stakeholders ... would provide + Establish KPIs and measurable business benefits and ensure proper tracking and reporting to measure project success + Create testing plans, set clear… more
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