- Amalgamated Bank (New York, NY)
- …for scheduling and conducting all new hire training , new products, and services training for existing Call Center Staff, creating, and maintaining ... in preparing department procedures and standards. + Scheduling and conducting training sessions on various Call Center topics to prepare and support new and… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …customer service issues to clients + Training , coaching and development of call center staff + Assist with determining staffing/scheduling needs for ProAct ... training and development within items pertaining to customer service and call center support. **Job Summary:** Provide support to Account Representatives and… more
- ConnectLife (Williamsville, NY)
- …or professional training experience preferred. + Clinical, medical office, or call center experience preferred. + Six months experience as a Referral ... Donor Referral Center Trainer - Healthcare Call Center , Nights Williamsville, NY Healthcare...connecting lives. Job Summary: Responsible for all Donor Referral Center staff's departmental training , applicable clinical … more
- WM (Albany, NY)
- …Additional responsibilities include enforcing company policies, mentoring team leads, developing training programs, managing call center schedules, and ... process improvements, and implements strategies to improve performance. + Monitors call center schedules, training time and performance forecasts to ensure… more
- Suburban Propane (Syracuse, NY)
- **Overview** We're looking for a ** Call Center Systems Analyst** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and ... of those and existing procedures + Mentors co-workers to develop knowledge of call center business applications + Develops current and future state process… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- Bilingual Call Center Representative Rochester, NY, NY (http://maps.google.com/maps?q=114+University+Ave+Rochester+NY+USA+14605) * Call Center Job Type ... Full-time Description Bilingual Call Center Representative Rochester, NY Planned Parenthood of Central and Western New York (PPCWNY) protects and provides health… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: As a Call Center Representative, the incumbent's responsibilities include answering incoming lines to the call center . Utilizing extensive ... to all callers and performing a wide variety of call center services to assist patients and...offer, you may be eligible to work from home. Training for the position is completed within the department… more
- Trinity Health (Rensselaer, NY)
- **Employment Type:** Full time **Shift:** Day Shift **Description:** ** Call Center Registration Associate - Rensselaer - FT - DAYS** If you are looking for a ... Registration position in a Call Center , this could be your opportunity....new patient information into computer system + Attend mandatory training sessions to stay updated on policy changes +… more
- Trinity Health (Rensselaer, NY)
- **Employment Type:** Full time **Shift:** Day Shift **Description:** ** Call Center Registration Associate - Rensselaer - FT - DAYS** If you are looking for a ... Registration position in a Call Center , this could be your opportunity....new patient information into computer system + Attend mandatory training sessions to stay updated on policy changes +… more
- City of New York (New York, NY)
- …more than $4 billion of revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement and action, the ... selected candidate will work with the Call Center team of Supervisors to develop... team of Supervisors to develop and implement a training structure to facilitate the development of a skilled,… more