- Trinity Health (Syracuse, NY)
- …Cisco Intelligence Center (Contact Center Reporting) + Cisco AQM (Contact Center call recording) **Nice to Have:** + Cisco Expressway + Cisco UCS ... + Utilize Cisco Intelligence Center for contact center reporting and Cisco AQM for call ...Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and… more
- TEKsystems (Buffalo, NY)
- …to start a career with a top-notch global company! Skills Customer service, Call center , Customer support, data entry, benefits verification, microsoft office, ... in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from...customer service call center , pension, inbound call ,… more
- TEKsystems (Buffalo, NY)
- …HELPING PEOPLE - NO WEEKENDS - NORMAL Business Hours Skills Customer service, Call center , Customer support, data entry, benefits verification, microsoft office, ... in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from...customer service call center , pension, inbound call ,… more
- Molina Healthcare (NY)
- …3-5 years relevant experience with Workforce Management methodologies - expert level with call centers experience with call center operations, processes, and ... database to support data integrity + Maintains relationship with training team to ensure employees attend trainings at the...experience with Workforce Management methodologies - expert level with call centers experience with call center… more
- The Salvation Army (Syracuse, NY)
- Overview Resident Manager On- Call , As needed/Fill-in, $17.50-$18.75/hour Plus opportunity to pick up additional shifts when available The Salvation Army, Syracuse ... Area Services Transitional Apartments and Parenting Center The Transitional Apartments & Parenting Center ...girls, ages 16-21 and their children. The Shift Available: On- Call , As Needed The On- Call Resident Manager… more
- University of Rochester (Rochester, NY)
- …Operation Support Specialist staff and assists with preparing new staff for the end-of- training exam. + Manages CSC Control Center , the comprehensive management ... by answering telephone, e-mail, and web-based, including social media, service call requests from members of the University community and non-University community.… more
- Veterans Affairs, Veterans Health Administration (Binghamton, NY)
- …months of appointment. Responsibilities A Staff Psychiatrist at the Syracuse VA Medical Center has a number of responsibilities: 1. They are charged with delivering ... Psychiatrists are expected to take part in the on call schedule where this is specified as part of...are expected to comply with the Syracuse VA Medical Center Bylaws. 10. Psychiatrists are expected to serve on… more
- Small Business Administration (Buffalo, NY)
- …includes special projects, call distribution/reporting, workforce management, call monitoring, forecasting, budgeting, customer satisfaction survey, training ... (Customer Service Manager) for the Small Business Administration (SBA), Customer Service Center (CSC), in Buffalo, New York. This position manages the operations of… more
- American Red Cross (Liverpool, NY)
- …required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency ... SAF/IS US throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide… more
- Casella Waste Systems Inc. (Rochester, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent...may better suit identified customer needs\. + Participates in training and other learning opportunities to expand knowledge of… more