- City of New York (New York, NY)
- …connecting established community organizations and networks to the Emergency Operations Center . Through outreach and training , the Community Engagement division ... and emergency response. CERT members undergo a 30-hour basic training course in fire safety, medical operations, light search...- The selected candidate will be assigned to an on- call Emergency Operations Center (EOC) team and… more
- Immigration and Customs Enforcement (Batavia, NY)
- …Certified (Psych-PA-C). This position is only open to USPHS officers and Call to Active Duty (CAD) candidates. Responsibilities DUTIES AND RESPONSIBILITIES: Provides ... changes in schedules and work requirements. The incumbent will be required to provide on- call coverage as needed after regular work hours and may need to return to… more
- Robert Half Office Team (New York, NY)
- …The ideal candidate will bring strong leadership skills and expertise in call center operations, scheduling, and customer satisfaction. Responsibilities: * ... ensuring timely resolution of inquiries and concerns. * Oversee call center operations, optimizing processes to improve...performance indicators to identify areas for improvement. * Provide training and support to team members to foster skill… more
- Travelers Insurance Company (Albany, NY)
- …handle inbound and outbound calls in both Spanish and English, in a call center environment. + Positively represent InsuraMatch, establish customer rapport, and ... complexity and location of the role; the skills, education, training , credentials and experience of the candidate; and other...from an accredited four-year college or university. + Prior call center and sales experience. + Personal… more
- CSL Plasma (Schenectady, NY)
- …be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center . + May answer the ... Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to...total protein levels. + Upon completion of the appropriate training , may educate new donors on the use of… more
- CSL Plasma (Greece, NY)
- …be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center . + May answer the ... Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to...total protein levels. + Upon completion of the appropriate training , may educate new donors on the use of… more
- Sharecare (Albany, NY)
- …skills + Team player + Flexible **Qualifications:** + Minimum of 2 years Call Center Customer Service experience + College degree or demonstrated professional ... coaches and trains staff to meet established performance standards. + Performs regular call monitoring & audits of staff phone conversations to ensure that accurate… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... **SHIFT HOURS:** **8:00AM-4:30PM EST** Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as back-office services.… more
- Canon USA & Affiliates (NY)
- …You Bring** - High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC operating systems such as ... various routine and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to… more
- AbbVie (New York, NY)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... marketing objectives, etc. to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation to continuously improve… more