• Supervisory Call Specialists - Orr…

    ICF (San Antonio, TX)
    …external stakeholders to address concerns, improve service delivery and enhance overall effectiveness of the call center , and training for call center ... team of call specialists for a national call center project using comprehensive decision-making skills...call volume and safety concerns. + Provide on-the-job training for new hires. + This position will act… more
    ICF (08/03/25)
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  • Call Specialist- On-Site/ 4pm-12am SHIFT

    ICF (San Antonio, TX)
    …Follow all protocols and policies in answering calls. + Participate in all required call center training . Basic Qualifications: + Bachelor's degree or higher ... purpose of this project is to operate the National Call Center (NCC) and Sexual Abuse Hotline...center operations, including metrics that drive performance. + Training and experience in interviewing at-risk children. + Experience… more
    ICF (07/31/25)
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  • Call Center Trainer

    Teleperformance USA (Mcallen, TX)
    …as required and assigned by supervisor or manager** **Qualifications** + **Minimum 1 year call center supervisory or training experience in high paced ... **Category :** ** Training ** **About TP** **TP is a global, digital...environment.** **Benefits of working with TP include:** + **Paid Training ** + **Competitive Wages** + **Full Benefits (Medical, Dental,… more
    Teleperformance USA (08/01/25)
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  • Clinical Operations Manager

    ICF (San Antonio, TX)
    …external stakeholders to address concerns, improve service delivery and enhance overall effectiveness of the call center , and training for call center ... multiple shifts for Clinical Operations Managers with experience in program oversight, call center operations, and working with immigrant youth and families.… more
    ICF (08/01/25)
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  • Director of Operations

    Two95 International Inc. (El Paso, TX)
    …services in relationship to benchmark data relative to forecasting, staffing, quality assurance, training , call center technology, etc. 9. Prepare, deliver, ... staffing and/or program initiatives. + Effectively manages in a fast paced call center environment with multiple teams. + Leads cross-functional activities… more
    Two95 International Inc. (06/09/25)
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  • Training Specialist

    Mass Markets (TX)
    …Proficiency in using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures. + Excellent verbal and written ... the industry. We are seeking a dynamic and experienced Training Specialist to join our team. This role is...Diploma + 3-4 years of experience working as a call center trainer or team leader. +… more
    Mass Markets (06/12/25)
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  • Assistant Project Manager

    SOS International LLC (El Paso, TX)
    …calls. Collaborate with ORR stakeholders to resolve concerns, enhance service delivery, and improve call center effectiveness. Lead training for call ... staff development. The Assistant Project Manager will contribute to efficient 24/7/365 call center operations, ensuring trauma-informed support for UAC and… more
    SOS International LLC (07/23/25)
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  • Project Manager

    SOS International LLC (El Paso, TX)
    …Refugee Program Bureau (RPB)) to address concerns, improve service delivery, and enhance call center effectiveness. Lead training initiatives for call ... our government customer. This role oversees all aspects of contract compliance, call center operations, and stakeholder collaboration to support unaccompanied… more
    SOS International LLC (07/23/25)
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  • Dallas Telesales Representative

    Mass Markets (Dallas, TX)
    …that works for everyone. This is an entry-level position that offers on-the-job paid training . While prior call center experience isn't required, experience ... call resolution through problems solving and effective call handling + Attend meetings and training ...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (07/16/25)
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  • Patient Call Center Representative

    Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
    **41528BR** **Extended Job Title:** Patient Call Center Representative **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position Description:** Responds ... multi-line phones and various electronic means in a busy call center . Provides a positive first impression...a positive and seamless patient experience. + Participate in training and professional development activities to stay current on… more
    Texas Tech University Health Sciences Center - El Paso (08/08/25)
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