- Houston Methodist (Katy, TX)
- …healthcare setting and/or call center operation to include one year in a training or educator role in a call or support center environment; for ... standards. Assesses agent performance through knowledge assessments, simulations, and call evaluations during and after training . +...internal employees, two years of experience in a call center operation + One year of… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... and has a strong work ethic. A background in call center operations management is required, with...supervisors + Collaborate with departments such as Quality Assurance, Training , IT, and Recruiting + Design and audit quality… more
- Mass Markets (Killeen, TX)
- …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a ... practices. + Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a culture of accountability,… more
- Mass Markets (TX)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards ... have strong leadership skills, excellent problem-solving abilities, and a deep understanding of call center operations. To be considered for this role, you must… more
- Savers | Value Village (El Paso, TX)
- ** Call Center Supervisor** **Candidates** **must be located in El Paso, TX** **Who we are:** As one of the largest for-profit thrift operators in the United ... leadership directing 5-15 Customer Service Representatives supporting the day-to-day operations of call center operations in the areas of outbound, inbound,… more
- Teleperformance USA (Mcallen, TX)
- …the limit!** **Purpose** **Develop, implement, assess and improve day to day operations of inbound call center in order to meet and exceed all aspects of client ... is not available for this position.** **Your Responsibilities** + **Oversee day-to-day call center operations and business planning, ensuring staff safety,… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. ... Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound...effectively. + Collaborate with departments such as Quality Assurance, Training , IT, and Recruiting. + Lead quality assurance efforts… more
- Mass Markets (Killeen, TX)
- …established ourselves as a trusted partner in the industry. We are looking for call center claims representatives to support inbound customer service, help desk, ... call resolution through problems solving and effective call handling + Attend meetings and training ...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound ... options for the customer + Utilize knowledge base and training to accurately answer customer questions while following all...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of ... options for the customer. + Utilize knowledge base and training to accurately answer customer questions while following all...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more