- Capgemini (El Paso, TX)
- … Content and Knowledge Management (KM), Quality Assurance (QA), Training , Technology (CRM/KM, IVR/ACD, WFM, QM, etc.), Performance Management, Financial ... Management, Contract Management, Vendor Management, etc. + Process Improvement methodologies + A passion and desire to improve CX and support clients on their journey **Minimum 5 to 10 years of consulting experience** or other relevant experience related to… more
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