- CyrusOne (Dallas, TX)
- …all critical incidents. This role drives improvements in RCA execution, training , and human factors integration (HFACS) to enhance organizational learning, reduce ... continuous improvement. **Responsibilities** **:** **RCA Execution & Quality Assurance:** + Support and oversee RCA execution for all SEV1-SEV4 incidents, ensuring… more
- Citigroup (Irving, TX)
- … user acceptance testing (UAT) by providing necessary documentation and guidance to end-users. ** Training & Support :** + Provide training and support ... clear communication and alignment throughout the project lifecycle. + Provide ongoing support and guidance to business users on ServiceNow capabilities and process… more
- BMO Financial Group (Dallas, TX)
- …reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll ... Managing Director will be an experienced leader and business developer with a strong presence in the local markets...advocate. + Actively works with specialists as needed to support successful sales. + Reinforces sales process and client… more
- Amazon (Houston, TX)
- …AWS summit, and user-group events. Collaborate with AWS field sales, professional services, training and support teams to help partners and customers learn and ... HPC, AI/ML Frameworks on AWS, within AWS and externally. Support field teams in solution building for high priority...to define the product road map, market positioning and developer program initiatives. Bring market signals back to product… more
- Facility Solutions Group, Inc. (Round Rock, TX)
- …custom Niagara scripts and modules. + Lead efforts to create documentation and tools for the training and support of the Projects and Support teams. + Direct ... consistently provide our customers with superior value through quality products, service, and support by contributing to the quality of life of all employees. As one… more
- DXC Technology (Austin, TX)
- …materials * Support specific sales activities when required * Provide training and mentoring to other members of the ServiceNow delivery team and partner ... practices with a strong focus on configuration versus customization. * Support the engagements efforts such as specific process definition, re-engineering,… more
- NASCO (Austin, TX)
- …monitoring the output to ensure the code works per requirements + Provides support of both model office and production environments + Researches and resolves model ... prevent aging + Generates ad hoc reports for the Plan customers to support research and analysis, recovery efforts, and post-implementation check out of system… more
- Palo Alto Networks (TX)
- …Palo Alto Networks features and functionality + Provide after hours and weekend on-call support , as needed, to support maintenance activities + Analyze logs and ... + Work with our Technical Assistance Center to troubleshoot and diagnose support cases + Maintain the Company's solution and provide mentorship on code… more
- DXC Technology (Austin, TX)
- …materials + Support specific sales activities when required + Provide training and mentoring to other members of the ServiceNow delivery team and partner ... design workshops focused on ServiceNow Platform and Solution functionality + Own support of key customer process owners/Subject Matter Experts (SMEs) to obtain… more
- DXC Technology (Austin, TX)
- …in this role:** + Be the process expert in how to best support HR, Legal, Workplace/Facility and/or Finance/Supply Chain departments by using ServiceNow products ... design workshops focused on ServiceNow Platform and Solution functionality + Owning support of key customer process owners/Subject Matter Experts (SMEs) to obtain… more