- Transdev (Garden City, NY)
- …the Call Center Manager . All telephone calls are recorded and monitored for quality assurance & training purposes and will be used in employee ... evaluation sessions. RESPONSIBILITIES: + Receive inbound client calls. + Book reservations for paratransit service. + Provide prompt and courteous customer service to inquiries from the general public. + Work closely with the dispatchers to ensure on-time… more
- Marriott (New York, NY)
- …and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an ... logbooks. Report any incidents, accidents, injuries, and unsafe work conditions to manager ; and complete safety training and certifications. Follow all company… more
- Compass Group, North America (Clifton Park, NY)
- …/resident satisfaction programs, departmental meetings, and facility wide Quality Assurance /Performance Improvement programs Qualifications: + Credentialed ... Best Places to Work in Healthcare" for five consecutive years, and appearing on Training Magazine's Top 125 Organizations list for six straight years. We go the… more
- Marriott (New York, NY)
- …etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify ... and report accidents, injuries, and unsafe work conditions to manager . Maintain awareness of undesirable persons on property premises....and is eligible for tips. Other tasks, such as training time and paid time off, will be paid… more
- CAMBA (Brooklyn, NY)
- …with clients, direct reporting staff, peers, supervisors, and funders. + Conduct Quality Assurance and regulatory compliance. + Coordinate and facilitate groups ... 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach… more
- Community Wellness Partners (Oswego, NY)
- …as necessary. Participates in the development, maintenance and implementation of St. Luke's quality assurance program. Makes frequent rounds on all nursing units ... emergency situations. May discipline staff after consultation with Nurse Manager / ADON/DON regarding disciplinary action. Gives concise, accurate, qualitative report… more
- The Institute for Family Health (Bronx, NY)
- …patients who receive a referral from Primary Care. + Participates in departmental quality assurance and CQI activities. + Supervises clinical and administrative ... Health Care Description The Behavioral Health Consultant is a manager in the Behavioral Health department that is assisting...staff within expected time frames. + Oversees orientation and training of new staff assigned. + Other duties as… more
- Community Missions of the Niagara Frontier (Niagara Falls, NY)
- …documentation. Assist QA Manager in overall functioning of the Quality Assurance Department. Qualifications: Associates Degree in Human Service related ... General Overview: Assist with the facilitation of the pre-employment process, Relias training system, and Agency Survey process. Audit Medicaid service requirements… more
- City of New York (New York, NY)
- …leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end ... reporting and analytics solutions. As the Power BI Systems Manager , he/she will play a crucial role in managing...queries for improved performance and faster response times. Provide training sessions and user support to help employees effectively… more