- American Express Global Business Travel (Albany, NY)
- …voice is valued. The Global Client General Manager is focused on client satisfaction, creating strategic initiatives and retention of the account. The Global ... customer experience, creating customer value, exceeding customer expectations, strengthening client relationships, driving savings, increasing retention , and… more
- American Express Global Business Travel (Albany, NY)
- …management components and beneficial services. This position is also responsible for client retention , profitability of the account portfolio, growth, and ... business reviews to demonstrate Amex GBT's performance in managing the clients travel program. + Effective management of client -specific billing, settlement,… more
- BrightSpring Health Services (Albany, NY)
- … review process to include maintaining documents for such review.* Documents Client retention , upselling activities, and interactions, in PharMerica's designated ... customer satisfaction with pharmacy services, issue resolution and overall retention of their clients. This position requires entails60-75% travelthroughtout… more
- Paylocity (Rochester, NY)
- … Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention . They develop strategies to effectively address issues, ... + Develop strategies and initiatives to enhance and maintain client satisfaction and retention . + Lead and...changing circumstances. + This job requires up to 25% travel for internal and/or client -facing meetings +… more
- Ricoh Americas Corporation (New York, NY)
- …value to the client . + Builds relationships inside the organization, account retention and expansion, and manage the day to day sales activities. + Strives to ... Position Profile The Client Executive, Legal Services is a strategic account...growth in assigned account(s) through valuable customer engagements, contract retention and expansion, and addition of services. + Proactively… more
- NTT America, Inc. (Albany, NY)
- …aligned Lead Generation/Business development representatives. + Minimizes churn and maximizes retention in assigned accounts. + Drives client satisfaction ... aligned Lead Generation/Business development representatives. + Minimizes churn and maximizes retention in assigned accounts. + Drives client satisfaction… more
- Norstella (Albany, NY)
- …for MMIT client contract onboarding, adoption, and renewals with the aim of client retention . The CSR will support the Client Success team in ... projects as needed (CSM back-up for out of office, travel , conflict, etc.) * Review client facing...motivated * Strong empathy for customers AND passion for retention and growth * Analytical and process-oriented mindset *… more
- Allied Universal (New York, NY)
- …+ Communicate high service level expectations consistently to the team to ensure client and employee satisfaction and retention + Engage regularly with clients ... the communities and customers we serve. Allied Universal is currently seeking a Client Portfolio Manager to lead operations for a large commercial real estate … more
- Sedgwick (Buffalo, NY)
- …satisfaction ensuring consistency in process within the account as well as client retention . **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Performs client ... Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Manager, Client Services | SIU **PRIMARY PURPOSE** : To manage accounts of multiple … more
- H&R Block (New York, NY)
- …and with an attention to detail that will warrant a high level of client satisfaction while achieving retention of clients and additional referrals. It would ... transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we… more