- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk ... monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support...where a rental car must be obtained for business travel purposes, applicants must have a valid driver license… more
- TekSynap (Arlington, VA)
- …to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and log trouble calls, track, ... management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9....QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment +… more
- CACI International (Reston, VA)
- Network Operations - Tier 2 NETOPS Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... Regular Percentage of Travel Required: None Type of Travel : None...make a difference. **More about this role:** As a Tier 2 Network Administrator supporting Network Operations, you'll be… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …as required. **Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk. + 0-2 years of customer service or public ... requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an...duties' or "lifting up to 50 pounds" or "some travel " required.) Reasonable accommodations may be made to enable… more
- Ryder System (Richmond, VA)
- …._ **Job Description** : **Summary** The Employee Services Representative II is responsible for second level triage of ... transferred calls from Tier 1 OR be the first point of contact...collective bargaining agreements, HR knowledge administration, or on-site HR support ). Operating in a fast-paced environment, illustrating confidence in… more
- TekSynap (Chantilly, VA)
- …troubleshoots products andmodifiesproducts to customer requirements + Provide expert and second tier technical support for the installation and repair of complex ... for Applications), theinitialsupport level responsible for basic customer issues + Provision of Tier 2 Support (eg, Process Restart, Simple SOPs, No Code… more
- CACI International (Springfield, VA)
- …Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel : Local * * * **Are ... mission-focused individuals to provide various levels of CSOC services ( Tier 1, Tier 2, and Tier...operate/sustain, and enhance NGA networks and cybersecurity posture in support of national security. For additional information and a… more
- CACI International (Reston, VA)
- …guidance. * Support the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3 tickets by entering them ... Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel : None...supporting systems for visibility and communication purposes. Communicate with Tier 3 support partners for issue resolution.… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …management support . + Process all IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting end users. + Route ... tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- TekSynap (Fort Belvoir, VA)
- …assessments throughout all phases of the system development lifecycle. + Support the integration and implementation of end-to-end network security controls, aligned ... + Must possess a Top-Secret clearance (IT-I Critical Sensitive security clearance or Tier 5 (T5)) **Overview** We are seeking a Network Security Analyst to join… more