• Technician (Field Service Representative )

    NANA Regional Corporation (Arlington, VA)
    …mixed classroom/desk-side assistance training environment. + Develop expertise in the software tools. + Travel to deliver training. + Provide Tier I and Tier ... a Field Service Technician to provide training and on-site support , helping our government client effectively use analytical tools...as Bomgar. + Enter and resolve incidents assigned to Tier II in the ticketing system. + Thoroughly document… more
    NANA Regional Corporation (07/25/25)
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  • Representative - Aircraft Appearance…

    United Airlines (Dulles, VA)
    Achieving our goals starts with supporting yours. Grow your career, access top- tier health and wellness benefits, build lasting connections with your team and our ... customers, and travel the world using our extensive route network. Come...to recommend improvements . Provides subject matter knowledge and support on Aircraft Appearance issues where significant customer impact,… more
    United Airlines (07/27/25)
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  • Incident Support Manager

    TekSynap (Springfield, VA)
    **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation as ... act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of the Incident Management… more
    TekSynap (07/26/25)
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  • Help Desk Support Technician, Mid

    TekSynap (Chantilly, VA)
    …troubleshoots products andmodifiesproducts to customer requirements + Provide expert and second tier technical support for the installation and repair of complex ... for Applications), theinitialsupport level responsible for basic customer issues + Provision of Tier 2 Support (eg, Process Restart, Simple SOPs, No Code… more
    TekSynap (05/24/25)
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  • Cyber Security Operations Specialist - CSOC (Tiers…

    CACI International (Springfield, VA)
    …Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel : Local * * * **Are ... mission-focused individuals to provide various levels of CSOC services ( Tier 1, Tier 2, and Tier...operate/sustain, and enhance NGA networks and cybersecurity posture in support of national security. For additional information and a… more
    CACI International (05/13/25)
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  • Common Cloud Environment (C2E) Support Lead

    TekSynap (Radford, VA)
    …and Technical Project Managers. + Manage the implementation, administration, and support of customer projects within AWS and Azure cloud environments under ... **Clearance** + Secret - IT-II Non-Critical Sensitive Clearance or Tier 3 (T3) investigation. **DESIRED QUALIFICATIONS** **Education** + Bachelor's degree… more
    TekSynap (07/26/25)
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  • Collaboration Ops Support Lead - M365…

    Truist (Richmond, VA)
    …which are not mentioned below. Specific activities may change from time to time. 1. Provide Tier 1 & 2 support within SLA for Viva and Copilot. 2. Collaborate ... review the following job description:** As part of the Copilot and Viva Operational Support team, you will provide day-to-day support for Copilot M365 and Viva… more
    Truist (07/26/25)
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  • Help Desk Specialist

    CACI International (Reston, VA)
    …guidance. * Support the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3 tickets by entering them ... Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel : None...supporting systems for visibility and communication purposes. Communicate with Tier 3 support partners for issue resolution.… more
    CACI International (07/04/25)
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  • Middleware Team Lead

    TekSynap (Radford, VA)
    …of middleware software supporting customer applications. + Architect and engineer mid- tier infrastructure for a mixed environment that includes Linux, UNIX, and ... Apache, Tomcat, WebLogic, and WebSphere. + Manage operating system configurations and mid- tier components to ensure high availability and performance. + Schedule and… more
    TekSynap (07/26/25)
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  • Mid-Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …management support . + Process all IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting end users. + Route ... tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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