- Capgemini (Los Angeles, CA)
- …resolution to meet entry and exit criteria in ALM. Conduct defect triage meetings and retest resolved defects. + Confirm requirements and maintain traceability ... throughout the testing lifecycle. Keep requirement documents up to date in collaboration with upstream teams and users. + Conduct data traceability and lineage checks at multiple points to ensure data integrity and accuracy. + Operate as the overall process… more
- NVIDIA (Santa Clara, CA)
- …directly with prospective and awarded researchers through our support inbox to triage issues, provide program updates and reminders, and connect them to the ... right resources + Coordinate technical experts reviewing grant applications, monitor progress against program timelines and follow up as needed + Craft user documentation and flow diagrams to enable self-serve processes and program scalability + Support… more
- Sony Pictures Entertainment (Culver City, CA)
- …as a first line of defense for incoming user requests and issues and triage /re-direct them accordingly. + Provide VIP support in conjunction with and on behalf ... of the Global Service (Help) Desk. + Manage incidents on a daily basis and follow up on critical issues . + Establish and maintain clear escalation procedures so that problems and issues encountered are addressed in a timely manner. Facilitate the resolution… more
- UCLA Health (Los Angeles, CA)
- …following up through telephone and EPIC/Care Connect, telephone and email triage of patient-related issues. + Coordination of appointments. + Diagnostic testing ... and procedure for patients + Interfacing with insurance authorization process. + Data entry and maintenance of the center's patient database + Provide light administrative support to faculty/staff. Interface with vendors. Salary Range: $30.36 - $ 43.49/hourly… more
- Google (Sunnyvale, CA)
- …understanding of our success metrics. + Own product bug escalation, triage and prioritization. Troubleshoot, escalate and drive product issues to resolution. ... Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital… more
- Deloitte (San Francisco, CA)
- …processes to automation playbooks within SOAR to alleviate alert fatigue and scale alert triage and response. + Mentor junior team members in SOC engineering (SIEM + ... SOAR) and process development. + Develop and facilitate custom integrations between third-party platforms and security tooling and Google SecOps to support automated data ingestion, alert enrichment, and response. + Architect and build robust case management… more
- Dignity Health (San Bernardino, CA)
- …all of our patients maintaining their dignity at every step 1. Use emergency triage protocol to intake discharge or admit patients. 2. Deliver stabilizing care to ... emergency patients of all ages as part of the larger ER team adapting care to changes in patient's condition as needed. 3. Use knowledge of cultural differences to provide patient care that is sensitive to and consistent with cultural values beliefs and… more
- VCA Animal Hospitals (Sacramento, CA)
- …Maintain assigned service(s) email or teams channel and follow departmental email triage procedures. + Gather pertinent information to ensure clients understand the ... referral process and what they can expect when visiting our hospital including initial financial obligations for each department. + Act as the primary point of contact for clients and potential clients in assigned specialty/emergency service(s). + Perform… more
- Dignity Health (San Bernardino, CA)
- …all of our patients maintaining their dignity at every step + Use emergency triage protocol to intake discharge or admit patients. + Deliver stabilizing care to ... emergency patients of all ages as part of the larger ER team adapting care to changes in patient's condition as needed. + Use knowledge of cultural differences to provide patient care that is sensitive to and consistent with cultural values beliefs and… more
- UCLA Health (Westlake Village, CA)
- …team-based patient centered medical home model with after hours nurse triage , pharmacist support, co-located behavioral health, and comprehensive patient navigation ... assistance. + Utilize your full breadth of clinical skills to treat a diverse patient population + Collaborate with some of the world's top physicians and researchers at the David Geffen School of Medicine + Work within a highly-innovative practice… more