- CenterWell (Albany, NY)
- …acute care + Managed care experience + Home Health Care experience + Telephonic triage experience + Bachelor's degree + HCHB experience **To ensure Home or Hybrid ... Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:** + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless,… more
- TEKsystems (New York, NY)
- …SaaS tools). o Device setup coordination and asset tracking. *Perform ticket triage and escalate tickets to Level 3 as appropriate. *Assist with automation ... or AI tool integrations for ticket routing and playbook generation. *Participate in IT syncs to report progress, blockers, and insights. Required Skills & Experience *Help Desk or IT support experience: 2-4 years minimum in SaaS-heavy environments.… more
- Saratoga Hospital (Saratoga Springs, NY)
- …identification. Uses proper identification and greeting when answering phone calls. Triage calls and messages, and route to appropriate person/department as ... necessary. + Patient Registration: Collects all patient demographics in an accurate and efficient manner. Obtains all signatures on appropriate paperwork. Ensures a valid order is in the system. Orders additional testing if needed (labs and/or imaging).… more
- St. Mary's Healthcare (Amsterdam, NY)
- …assessment results into care planning, goals, and outcomes. Completes over the phone triage providing results of assessment to provider and documents findings in the ... patient's medical record. + Patient Care: Collaborates with the provider to formulate and implement a plan of care as appropriate based on assessment and diagnosis. Refers patients to case manager/social worker to ensure access to additional services and… more
- Arms Acres (Bronx, NY)
- …appropriate. Assesses patient for readiness for transfer to next level of care + Triage to minor injuries and illnesses of patients in coordination with the medical ... staff and RN Charge Nurse + Assumes responsibility for growth and accountability through in-service programs and staff meetings + Assists in orientation for new employees and/or serves as preceptor + Reports for duty as scheduled and is capable of taking… more
- LaSante Health Center (Brooklyn, NY)
- …ensuring a positive and supportive experience throughout their visit. Responsibilities: + Triage patients and record vital signs, reporting observations to doctor. + ... Prepare patients for physician exams, assisting practitioners as needed. + Manage inventory and ensure stock availability. + Answer phones, take messages + Maintain room setups and cleanliness. + Assist providers in completing documents + Perform additional… more
- ConnextCare (Pulaski, NY)
- …Take notice of excessive wait times and notify the Nurse Manager + Notify triage nurses of any emergencies or nurse related questions that patients have. To ... transport walk-ins/emergencies to appropriate areas if needed. + Make certain the waiting areas are neat and clean + Print schedules three days in advance. + Must be flexible to organizational needs across the ConnextCare network + To engage in Patient… more
- Devereux Advanced Behavioral Health (Red Hook, NY)
- …mitigate individual crisis situations. The ideal candidate will demonstrate good telephone triage skills to assist in crisis management, and good problem solving ... skills and knowledge of effective resource management strategies. **Salary:** (commensurate with education and experience) With HS diploma: $22.50 - $24.07 per hour With Bachelors: $23.50 - $25.14 per hour With Masters: $24.50 - $26.21 per hour You deserve to… more
- NBC Universal (New York, NY)
- …a high-volume environment + Break-Fix support of IT issues + Fulfill or triage customer requests + Deliver exceptional customer service + Understand Team targets and ... deliver to them + Identify process improvement opportunities and provide feedback to the management team + Collaborate where required on service improvement plans and operational projects + Experience with common technologies including Windows, Mac OSX, Office… more
- Comcast (New York, NY)
- …swift and satisfactory resolution. + Partner with support and engineering teams to triage and troubleshoot platform challenges. **Who You Are** + 3+ years of ... experience in a customer-facing role within advertising technology, ideally in account management, trading, or customer success. + Demonstrated ability to manage a portfolio of high-value accounts with a focus on retention and growth. + Excellent ability to… more