- City of New York (New York, NY)
- …and filings; - Will be responsible for business scenario validation for software issue triage . - Maintain and update teams on working status of tickets, along with ... identifying common issues. - Record user interaction and categorical data in designated customer services platforms, eg JIRA; - Propose updates to user resources for systems such as PASSPort; - Identify opportunities for and assist in implementing improvements… more
- RVO Health (New York, NY)
- …QA for new ad products, site changes, and creative deployments + **Issue Triage -** Support Tier 1 troubleshooting of ad delivery, discrepancies, and rendering ... issues in partnership with Ad Ops + **Vendor Coordination -** Assist in the vendor certification process, including initial reviews, test campaign setups, and documentation + **System Documentation -** Maintain internal documentation, including ad specs,… more
- Intermountain Health (Albany, NY)
- …Ambulatory, ClinDoc, Stork, ASAP, OpTime, Anesthesia, Wisdom, Rehab, Kaleidescope, Nurse Triage , or Dermatology. Will be required to maintain Epic certification(s) ... **Requirements** * Operate computers and other IT equipment requiring the ability to move finger and hands * See and read computer monitors and documents * Remain sitting or standing for long periods of time to preform work **Physical Requirements:**… more
- Bowery Residents Committee (Queens, NY)
- …supervising small staff of Licensed Practical Nurses . Responsibilities include assessment and triage of medical needs of homeless women new to the shelter system. ... Development, implementation and monitoring the short-term care plan, overseeing charting, medication monitoring, and insuring compliance with all governing parties. Work in conjunction with a multidisciplinary team. Related duties as assigned. HOURS: Full-time… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …remote technical support, or chat or through the Incident Management System + Triage and work incoming Service Desk calls, chats, tickets + Support Microsoft, Apple, ... business and third-party applications + Participate in on call after-hours and weekend support as needed + Support Medical patient Record, Patient/Provider communications, Identity Access Mgt Software applications + Support Medical Application Provisioning +… more
- Meta (Albany, NY)
- …improve the efficacy of logging data, while working with data infrastructure to triage issues and resolve. 6. Determine and implement the security model based on ... privacy requirements, confirm safeguards are followed, address data quality issues, and evolve governance processes within allocated areas of ownership. 7. Solve challenging data integration problems utilizing optimal ETL patterns, frameworks, query… more
- CenterWell (Albany, NY)
- …Health Plan experience + Previous Medicare/Medicaid Experience a plus + Call center or triage experience + Bilingual is a plus Travel: While this is a remote ... position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment… more
- Win (Women In Need) (New York, NY)
- …+ Assist clients with adjusting to the transitional housing program. + Triage client(s) for immediate needs and services. + Conduct psycho-social assessments for ... all assigned clients. + Provide emergency and crisis service intervention. + Develop Relapse Prevention Plans with clients and modify interventions as needed. + Perform timely and accurate data input of required client information in Department of Homeless… more
- Meta (Albany, NY)
- …to ensure availability of data, while working with data infrastructure to triage issues and resolve. 4. Collaborate with engineers, product managers and data ... scientists to understand data needs, representing key data insights visually in a meaningful way. 5. Build data expertise and leverage data controls to ensure privacy, security, compliance, data quality, and operations for allocated areas of ownership. 6.… more
- City of New York (New York, NY)
- …a wide range of issues related violence prevention to NYC jails. - Assign, triage , guide, review and close complaints and assist in improving BOC's overall complaint ... process as it relates to the areas of focus under the violence prevention safety-related Minimum Standards for people in custody. - On a rotating basis, be on call 24 hours a day, seven days a week, as a primary contact person for DOC notification of unusual… more