- Wolters Kluwer (Philadelphia, PA)
- …ability to facilitate customer communications (internal and external) and triage /troubleshoot customer escalations + Demonstrated ability to remain professional and ... solution-oriented when managing time-sensitive or emotionally charged customer interactions, with a history of turning challenging situations into positive outcomes + Strong project management skills, including ability to develop schedules, oversee… more
- Guthrie (Sayre, PA)
- …of the patient. Keeps Nurse Manager / Director informed of clinical issues, triage problems, staffing issues, and risk management concerns. Acts on behalf of nurse ... Manager / Director in his/her absence.. QUALITY OF PRACTICE; Monitors and guides clinical practice expectations based on established goals and evidenced-based directives while incorporating individual unit needs. Able to provide clinical care and is a role… more
- Highmark Health (Pittsburgh, PA)
- …the best growth and educational opportunities to employees. Job Summary: Assists, conducts triage and treats critically ill patients in this level one Trauma Center ... ED. Responsible and accountable for a designated patient population for the purpose of providing care based upon enactment of the nursing process. Job Responsibilities: Demonstrates clinical assessment skills and care planning skills. Provides safe and… more
- UPMC (Erie, PA)
- …services and/or relevant mental health experience._ + Work history that includes phone triage , as well as an in-depth knowledge and proven skill at doing psychiatric ... assessments. + Experience in mental health crisis intervention, case management, or in home therapy preferred. + Excellent, recovery-oriented interpersonal relations. + Ability to work shifts, weekends, holidays, and to assume on call responsibilities. + May… more
- WellSpan Health (Reinholds, PA)
- …in clinical advancement. + Trains, mentors, and monitors staff performing phone triage procedures. + Monitors staff competency for accurate electronic medical record ... documentation. + Ensures appropriate training of staff on new equipment, procedures, and best practices. + Coordinates the clinical training and orientation of new/floater staff. Assigns preceptor, when applicable. + Audits staff performance where indicated,… more
- UPMC (Mechanicsburg, PA)
- …Portability and Accountability Act (HIPAA) rules and regulations + Appropriately distribute / triage phone calls to other areas and / or clinical providers + Assist ... with administrative duties in the office including but not limited to scanning of medical records and faxing + Stays informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicates what patients need to know to navigate the… more
- St. Luke's University Health Network (Tamaqua, PA)
- …scheduling requests + Promptly facilitates connection from Access Center Clinical Triage Specialists to practice-based care team members for time sensitive clinical ... inquiries + Maintains solution-oriented/creative mindset to effectively anticipate and tend to patient needs by partnering with other organizational team members/departments PHYSICAL AND SENSORY REQUIREMENTS: Requires sitting, standing and walking for extended… more
- MetLife (Clarks Summit, PA)
- …practices * Understanding of Incident management functions, with ability to lead incident triage calls * Ability to integrate and analyze data from multiple sources, ... draw conclusions and provide recommendations * Understanding of Service Level Agreements (SLAs) and customer-facing metrics * Ability to collaborate in a matrixed environment to achieve a shared goal * Relationship management and facilitation skills with the… more
- UPMC (Pittsburgh, PA)
- …Confirm and/or update patient registration information at checkout + Appropriately distribute / triage phone calls to other areas and / or clinical providers + ... Schedule follow-up appointments within the practice at checkout + Completion of high school graduate or equivalent is required. + Experience with personal computer based applications, other various office equipment and proficient typing skills are preferred. +… more
- Google (PA)
- …forensic reports of electronic media, packet capture, log data analysis, malware triage and network devices in support of information security operations. + Ability ... to correlate raw intelligence from sensors, incident response engagements, and other sources into reports and briefings. + Ability to take ambiguous topics, build strategy, and influence stakeholders. + Excellent written/verbal communication to convey… more