- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …case management, prior authorization and appeal support, and specialty pharmacy triage . This position manages medium to small-scale programs with budgets under ... $10M, ensuring optimal use of program documentation and training materials. The Manager partners with internal stakeholders to implement updates, leads talent identification and onboarding efforts, tracks team credentialing, and may plan and lead Faux Hub… more
- Penn Medicine (Lancaster, PA)
- …Manage blood inventory; receive and return blood products. + Answer telephone and triage phone calls as needed. + Exhibits appropriate professionalism and work ethic ... in accordance with Experience Standards. + + The following duties are considered secondary to the primary duties listed above + Answers telephone, takes requests for collection information, calls reports to nursing stations and doctors offices. + Reports… more
- UPMC (Pittsburgh, PA)
- …and software). + **Second and Third Level Support (Including Maintenance Activities):** Independently triage and resolve Level 2 and Level 3 support issues. Act as a ... mentor to less experienced staff in resolution of Level 2 and Level 3 issues. Ability to handle problem management as appropriate. + **Report Writing/Analysis:** Write and analyze complex reports. Make modifications to complex reports. Mentor less experienced… more
- UPMC (West Mifflin, PA)
- …care for the assigned team. They will provide care navigation through daily triage and follow-up with referral sources, patients, clinicians, and clinical leaders by ... managing incoming communication with the Clinical Manager. **Responsibilities:** + Participates in on-call coverage rotation for the agency. + Oversees the ordering and approval of medical supplies to ensure that all supplies are included on the physician… more
- Penn Medicine (Lancaster, PA)
- …Provides clinical advice by phone/electronic correspondence in accordance with established triage protocols and relays information to the patient. Consults a ... provider or licensed nurse with questions or information that fall outside of the established protocols. + Authorizes prescription refills as directed by the provider. + Assists in test tracking and monitoring overdue results. + Assures exam rooms are… more
- Highmark Health (Pittsburgh, PA)
- …patient in crisis get urgent mental health and substance abuse needs met + Triage and refer patients to specialty mental health and substance abuse services when ... appropriate (ie Childhood trauma, IOP, inpatient hospitalization, PTSD, psychiatry, etc.) 4. Advocacy, Outreach, Community Linkages, and Coaching + Advocates for patients who are perceived as difficult to work with or "non-compliant" + Reaches out to patients… more
- Deloitte (Philadelphia, PA)
- …automation playbooks within SOAR to alleviate alert fatigue and scale alert triage and response. + Develop and facilitate custom integrations between third-party ... platforms and security tooling and Google SecOps to support automated data ingestion, alert enrichment, and response. + Support the developments of case management solutions within Google SecOps SOAR to ensure strong operational metrics support and… more
- Teleperformance USA (PA)
- …specific high speed internet services and or devices including troubleshooting, triage , and additional required resolution techniques.** + **Deliver in scope support ... for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.** + **Demonstrate advanced product knowledge and he ability to solve customer issues.** + **Resolve customer issues on the first call as… more
- Geisinger (Moosic, PA)
- …cooperation with nursing, staff physicians and other department staff, may include triage , telephone communication and patient education. Job Duties + Assesses and ... establishes a presumptive diagnosis and implements treatment plans for their patient population. + Makes accurate and complete entries into the electronic medical record; orders and interprets diagnostic testing and consults as appropriate and prescribes… more
- Zoom (Harrisburg, PA)
- …complex metrics solutions with data visualization for actionable insights; and triage critical customer issues while providing technical guidance for customer ... engagement. About the TeamThe Marketplace Engineering Team is a highly remote team spanning multiple continents that is focused on enabling developers to build with Zoom to extend cross-product functionality and help companies augment and enhance their… more