- IBM (Austin, TX)
- …first 60 days: * Ride along on 1-2 live customer debugging calls. * Effectively triage and respond to Sev 3 & Sev 4 inquiries independently. * Contribute 1 Support ... Support Tickets with the guidance of more senior team members. * Effectively triage customer support tickets and understand the difficulty of tickets being submitted… more
- HCA Healthcare (Mckinney, TX)
- …you to apply now. **Prior Labor & Delivery experience preferred** **Strong triage skills, particularly in responding to emergency OB situations** **What you will ... You will respond to and refer incoming telephone calls (may include phone triage when needed) **What Qualifications you will need:** Graduation from an accredited… more
- SpaceX (Bastrop, TX)
- …have an exceptional overall experience. RESPONSIBILITIES: In this role, you will triage , troubleshoot, and resolve customer issues. You will analyze trends, identify ... Support team and set the tone for how we help our customers. + Triage and resolve customer issues across multiple channels (digital, voice, etc.). Be a relentless… more
- Ascension Health (Austin, TX)
- **Details** + **Department:** Spine & Scoliosis **(Onsite Phone Triage Position only)** + **Schedule:** Monday-Friday 8am-5pm + **Hospital:** Lamar Bld at Thirty ... program completed. **Additional Preferences** + **3-5 years RN experience** + **Nurse triage experience** + **Bilingual in Spanish preferred** **Why Join Our Team**… more
- Oracle (Austin, TX)
- …Intake program and Manage HW/FW security vulnerabilities end to end - from triage to mitigation planning and rollout to customer messaging as wells as opportunities ... and firmware vulnerabilities. o Perform risk analysis and threat modeling to triage applicability and risk of vulnerabilities to Oracle hardware products and… more
- Ethos Veterinary Health (Frisco, TX)
- …condition. Working in a fast-paced environment, they assist veterinarians with triage , administer treatments, monitor vital signs, perform diagnostic tests, and ... Job Functions: + Assist our doctors in a wide range of critical tasks + Triage patients as they come into the ER with appropriate medical decision making and… more
- Ford Motor Company (Austin, TX)
- …EOL troubleshooting, support DTC masking and CBT Functional issues troubleshooting / triage and support extraordinary actions as needed Functional Test per control ... Systems will review and identify false codes (ie set after SW reflash). Support Triage of Issues (D&R has lead) Support Extraordinary actions, support SW Update of… more
- Dentons US LLP (Dallas, TX)
- …alerts as defined investigation and response procedures. + Monitor, triage , and operationalize threat intelligence from commercial, open-source, ISAC/ISAO, and ... develop, and maintain automation and SOAR playbooks to streamline alert triage , enrichment, containment, and notification workflows. + Automate routine operational… more
- CACI International (San Antonio, TX)
- …follow up and resolution on all supported issues. + Accurately triage /assign/escalate incidents per established procedures. + Raise awareness of Priority issues ... that process is followed exactly + Perform regular checks of assigned ticket queues, triage or assign per process standard.. + Serve as a Subject Matter Expert for… more
- SpaceX (Bastrop, TX)
- …Ratio, Customer Satisfaction Score, and others. + Work cross-functionally to triage , prioritize, and eliminate root causes of poor user experience across ... organizations (Network, physical product, UI/UX, support/customer success, billing, shipping, marketing, legal, communications, and more), and feedback loops to prevent the problems. + Fix, delete, automate, or create new processes for fixing structural and… more
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