- Beth Israel Lahey Health (Westwood, MA)
- …coordinate with drug manufacturers, PBMs and dispensing pharmacies. 6. Provides exceptional customer service to internal and external customers; resolves any ... closely with our Medication Authorization and Access team to triage patient cases efficiently and support the coordination of...may impact the operations of one or more departments. ** Customer Service :** Ability to provide a high… more
- Dana-Farber Cancer Institute (Boston, MA)
- …area and encourage excellence in work habits, inclusivity, maintaining the pharmacy, and customer service . + Assess daily volume and ensure adequate coverage to ... concerns they have or issues that arise. + Identify, triage , and resolve any issues related to pharmacy, including...Manager. + **Schedule / Payroll:** + Drafts the Pharmacy Technician schedule for the assigned areas for manager approval.… more
- Beth Israel Lahey Health (Boston, MA)
- …work group by offering ideas, identifying issues, and respecting team members. + ** Customer Service :** Ability to demonstrate a positive attitude and respond to ... checks in patients. Answers phones, elicits information from patients in order to triage phone calls and distinguish emergent, urgent and routine problems. + Applies… more