- TekSynap (Arlington, VA)
- …Tier 1/2 IT support for JPO's 1,500-4,000 users. + Manage tickets, perform troubleshooting , and escalate as needed. + Support onboarding and training of end users. ... ITSM tools (ServiceNow, Remedy). + Strong customer service and troubleshooting skills. + DoD 8570: IAT Level I (A+...Helpdesk / ITSM systems (ServiceNow, Remedy) + Tier 1/2 troubleshooting (Windows, Linux, networks) + Customer service & user… more
- Micron Technology, Inc. (Manassas, VA)
- …increase tool uptime through systematic problem solving and troubleshooting , quality workmanship, and deeply document all maintenance. **Responsibilities** ... Perform, complete and manage routine preventative maintenance on TEL tracks + Troubleshooting and repair diagnostics of mechanical electrical S&T software + Perform… more
- CACI International (Norfolk, VA)
- …**Key Responsibilities:** + Serve as the initial point of contact for troubleshooting hardware and software problems + Respond to end-user phone, email, or ... role requires: + Strong customer service orientation + Good technical troubleshooting skills + Clear communication abilities + Problem-solving capabilities +… more
- Leidos (Springfield, VA)
- …and building automation systems. The ideal candidate will bring strong troubleshooting skills and leadership capabilities to ensure continuous, safe, and efficient ... + Lead and guide Junior Operations Technicians in daily tasks and troubleshooting . + Maintain documentation for inspections, repairs, and operational logs. + Ensure… more
- SitusAMC (Richmond, VA)
- …interface to the Application Development teams and IT Operations team for troubleshooting issues they are unable to resolve. Essential Job Functions: + ... TACACS, SCP, SNMP, SSH, DNS. + Strong understanding of Wireless, Design/Implementation/ troubleshooting and 802.1x. + Experience working with MPLS, QOS, Zone Based… more
- Cummins Inc. (Manassas, VA)
- …workplace. Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, ... by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and… more
- Leidos (Fort Belvoir, VA)
- …the optimal performance of the ArcGIS infrastructure, providing user support, and troubleshooting complex GIS issues. You will collaborate with IT professionals and ... 2-3 years of experience with web server management and implementation; troubleshooting of websites, applications, and security implementations. + 3+ years' combined… more
- Teleperformance USA (VA)
- …technical problems, within a fast paced, customer facing environment** + ** Troubleshooting and issue resolution assistance with Client service and/or devices ... specific issues including internet connectivity and performance troubleshooting .** + **Supporting customer needs related to Client specific high speed internet… more
- Moore's Electrical & Mechanical Construction, Inc. (Richmond, VA)
- …Richmond Region. The Commercial HVAC/R Service Technician is responsible for troubleshooting , diagnostics, and repairs for various HVAC/R systems in commercial ... of proven experience as a Service Technician, with a focus on troubleshooting , diagnosing, and repairing HVAC/R systems. + Universal EPA certification. +… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …and ensure systems are functioning optimally. Their responsibilities include troubleshooting , system upgrades, and collaborating with various stakeholders. CGI ... and documenting user needs and translating them into technical requirements. * Troubleshooting and Problem Solving: Identifying and resolving issues within a system,… more