- Microsoft Corporation (Richmond, VA)
- …standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting , replacing, and/or decommissioning equipment, as well as a ... standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting , replacing, and/or decommissioning equipment, as well as a… more
- BAE Systems (Herndon, VA)
- …applications, and operating systems + Provide support for implementation, troubleshooting , and maintenance of IT systems, including day-to-day operations, ... identification, diagnosis, and resolution, or escalate to Tier II onsite troubleshooting + Investigate and resolve customer problems + Provide technical assistance… more
- Amazon (Arlington, VA)
- …highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking ... will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational...Networking (TCP/IP, DNS) - 3+ years of experience with Troubleshooting / Support for technical IT issues - Current,… more
- Cayuse Holdings (Richmond, VA)
- …services to the customer . + Provides complex and unique technical troubleshooting assistance, accurately assesses and records problems in the problem management ... the customer in a prompt manner. + Perform first-line troubleshooting for customers by taking ownership of all customer...Mobile telephony and device support. + Video Conference Unit Troubleshooting . + IP Telephony setup and support. + Creation… more
- Clark Construction Group, LLC (Mclean, VA)
- …for our internal users. You will be the go-to resource for troubleshooting system issues, performing configuration changes, and responding quickly to user inquiries ... Workday functionality + Provide Tier 2/3 expert-level production support, troubleshooting complex system errors, performing root-cause analysis, and resolving… more
- Leidos (Alexandria, VA)
- …customers to handle service inquiries and problems. + Oversee implementation, troubleshooting and maintenance efforts for SCCM/MECM Distribution Points and core ... necessary drivers for new hardware platforms. + Creating, managing, and troubleshooting task sequences and packages. + Utilize SCCM/MECM reporting features to… more
- Amazon (Herndon, VA)
- …team is seeking engineers who enjoy learning cloud technology, solving and troubleshooting complex issues, and working with customers. You will be surrounded by ... you: - Learn, support, and use groundbreaking technologies - Apply advanced troubleshooting techniques to provide unique solutions to common customer problems and… more
- General Dynamics Information Technology (Springfield, VA)
- …support to global real-time operational activities. Critical thinking and troubleshooting skills are essential to resolving operational problems and clear ... of any problems discovered. + Responsible for daily backup monitoring and troubleshooting using Symantec NetBackup version 8. + Experience with Linux and Windows… more
- Amentum (Norfolk, VA)
- …+ Research technical documentation and develop test plans for use in troubleshooting , fault localization, and failure analysis + Test, Troubleshoot, remove, rebuild ... + Experience with providing corrective maintenance, installation, testing, and troubleshooting of Radio Room transceiver/receiver systems, including Digital Modular… more
- Amazon (Herndon, VA)
- …Lead and oversee documenting all varieties of corner case scenarios and troubleshooting of workflows in AWS internal knowledge databases, and create tutorials, ... knowledge of information science and technology to perform difficult network troubleshooting of Amazon services using tools and technologies, including TCP/IP, DNS,… more