- CVS Health (Boston, MA)
- …resolution of moderate to complex inquiries and issues. + Deliver an average ticket turnaround time (TAT) within defined metrics. + Our team is dedicated to a ... culture of continuous improvement and values collaboration and teamwork to deliver the best products and services to our customers. **Required Qualifications** + At least 1 year of experience in IT Help Desk and/or Health Insurance supporting escalation calls… more
- UNUM (Boston, MA)
- …ability to manage and complete high volumes of assigned work, maintain consistently good turnaround times, and operate with a sense of urgency + Focus not only on ... individual workload, but on the team/group work volumes to ensure organizational success + Receive feedback and follow through with appropriate behaviors/actions + Perform other duties as assigned **Job Specifications** + Professional Degree (MD, DO, PhD,… more
- ThermoFisher Scientific (Boston, MA)
- …of corrective action with a goal of first call resolution within established turnaround times. + Engage in process improvement activities + Attend required training ... sessions. **How will you get here?** Must be Legally authorized to work in the United States without sponsorship.** Must be able to pass a comprehensive background check to include drug screening.** **Education** High school diploma or equivalent required.… more
- Beth Israel Lahey Health (Westwood, MA)
- …with providers, specialty pharmacies and national account managers to improve turnaround time for patients. Communicates directly with patients to assist them ... in the awareness of their medications and coordinate teaching visits. Manage multiple strategic initiatives simultaneously and reprioritize where necessary and independently and effectively resolves complex accounts, and determine methods and procedures on new… more
- Deloitte (Boston, MA)
- …skills + Ability to extract useful information from data + Certified Turnaround Professional (CTP), or Certified Insolvency and Restructuring Advisor (CIRA) + Proven ... experience effectively prioritizing workload to meet deadlines and work objectives + Ability to manage aspects of multiple work streams and train lower-level staff + Uses problem solving skills to provide alternative solutions to complex issues Information for… more
- Datavant (Boston, MA)
- …+ Organizes and prioritizes multiple cases concurrently to ensure optimal workflow and turnaround time + Provides coder education via the auditing process + Function ... in a professional, efficient, and positive manner + Adhere to the American Health Information Management Association's code of ethics. + Must be customer-service focused and exhibit professionalism, flexibility, dependability, desire to learn, commitment to… more
- Amazon (Boston, MA)
- …with little guidance, react with appropriate urgency to situations that require a quick turnaround , and want to take on varied and exciting new projects and learn ... new skills. You'll need to take effective action without having to know the total picture, and efficiently and proactively solve difficult or complex problems that affect people within the department or other related groups. This role requires attention to… more
- GE HealthCare (MA)
- …strategic initiatives. + Implement digital tools, AI/ML technology to improve turnaround times and reduce operational risk + Drive continuous improvement initiatives ... to enhance efficiency, scalability, and service quality + Partner with legal and compliance teams to manage audits and regulatory reviews + Foster a culture of accountability, innovation, and customer focus. **Qualifications** + Bachelor's degree in Finance,… more
- Sharecare (Boston, MA)
- …PHI. + Ensure patient's disability forms are completed after payment within 5-7 days ( turnaround ). + Pull patients forms and PHI requests on a daily basis for ... invoicing and loaded into RMS. + Establish and Maintain professional relationships with all account clients. + Monitor all EMR accounts to ensure that all requests are received and processed within requiredtime frame. + Verify patient information using key… more
- Blue Cross Blue Shield of Massachusetts (Hingham, MA)
- …requirements including, but not limited to, NCQA, MCRA, CMS for turnaround times, documentation, notifications and audit activities. + Develop, implement and ... maintain all departmental Policy and Procedures and represent Pharmacy at monthly P&P meetings. + Responsible for business oversight of after hours delegation program with PBM to ensure compliance with all NCQA requirements and to monitor service levels and… more