- Orlando Utilities Commission (Orlando, FL)
- …or university; + Minimum of seven (7) years of experience in a customer call center operations environment or direct customer service, handling higher order ... following: + KPI trend charts and graphs; + Gap analysis associated with Call Center Metrics (ie Customer Satisfaction (CSAT) scores, compliance, quality, and… more
- Mass Markets (FL)
- …strategic direction, operational excellence, and sustainable growth across our global call center network. This role demands visionary leadership, ... collections. Success in this role requires a mastery of call center operations, deep business acumen, and...professionalism and purpose, internally and externally, while uniting teams under a shared vision. REQUIRED QUALIFICATIONS + 20+ years… more
- CenterWell (Orlando, FL)
- …within the Center . + Participates in the local primary care "on- call " program of Conviva Senior Primary Care. + Assures personal compliance with licensing, ... in the country, operating multiple centers across eight states under two brands: CenterWell & Conviva. Operating as a...centers put the unique needs of seniors at the center of everything we do. Our Clinics offer a… more
- Chewy (Plantation, FL)
- …an innovative Fortune 500 industry leader. We are looking for a Contact Center Engineer to join Chewy's Unified Communications team, focused on the design, ... across business units, and contribute to a scalable and modern contact center environment. The ideal candidate will bring deep Genesys Cloud CX expertise,… more
- HCA Healthcare (Tallahassee, FL)
- …care services related to common nursing functions and activities of daily living. Under the supervision of the registered nurse (RN), the Lead PCT assists the ... care plans by performing direct and indirect patient care under the supervision of the licensed nurse. + Obtains...needed. + Performs hourly rounding and responds promptly to call lights and patient requests. Strives to anticipate patient… more
- Sharecare (Tallahassee, FL)
- …skills + Team player + Flexible **Qualifications:** + Minimum of 2 years Call Center Customer Service experience + College degree or demonstrated professional ... **Job Description:** **Job Summary:** Under the direction of the Sr Manager of...staff to meet established performance standards. + Performs regular call monitoring & audits of staff phone conversations to… more
- Orange County Sheriff's Office, Orlando, Florida (Winter Park, FL)
- …and non-emergency calls for service, using a computer aided dispatch terminal for entering call data. They must train and certify in at least two of the three ... positions: Call Taker, Radio Dispatcher, and Teletype Operator. Bilingual candidates...attend six weeks of classroom training at the Communications Center . After successful completion of the academy phase, candidates… more
- CenterWell (Okeechobee, FL)
- …within the Center . . Participates in the local primary care "on- call " program of CenterWell as needed. . Assures personal compliance with licensing, ... in the country, operating 340 centers across eight states under two brands: CenterWell & Conviva. Operating as a...centers put the unique needs of seniors at the center of everything we do. Our Clinics offer a… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... **SHIFT HOURS:** **8:00AM-4:30PM EST** Responsible for routine/basic inbound call , outbound call , email, and web...to detail and accuracy. + Ability to work well under pressure. + Unwavering dedication to customer satisfaction and… more
- Canon USA & Affiliates (FL)
- …You Bring** - High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC operating systems such as ... various routine and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to… more