- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call , outbound call , email, and web...to detail and accuracy. + Ability to work well under pressure. + Unwavering dedication to customer satisfaction and… more
- University of Rochester (Rochester, NY)
- …procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance ... for individuals receiving care from the University of Rochester Medical Center (URMC), Highland Hospital (HH), and University of Rochester Medical Facility… more
- Rochester Institute of Technology (Rochester, NY)
- …training & ongoing development for RA staff as part of a Center -wide training program *Facilitate staff meetings and one-on-one meetings with the student ... identify students in need of support and outreach *Participate in an on- call duty rotation **Student Engagement** *Support programming efforts utilizing RIT Wellness… more
- Weill Cornell Medical College (New York, NY)
- …alarm diagnosis and incident/event trends. They troubleshoot and resolve discovered issues under the scope of Operations Center -supported services. The SOC ... Hours: 35.00 Hybrid Exemption Status: Exempt Salary Range: $85,000.00 - $98,100.00 *As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role… more
- Kelly Services (West Henrietta, NY)
- …training, often administered via a virtual classroom, with on-the-job training and call shadowing. + For the duration of training, this role is on-site ... **Monday-Friday, 9:00 AM - 6:00 PM.** **Schedule:** + Our center is open from 7:50 AM - 9:00 PM...You Will Be Doing:** + Manage approximately 22-25 inbound call inquiries daily, addressing mortgage escrow and tax questions… more
- Nuvance Health (Kingston, NY)
- …a small-town setting with all of the sophistication of a major medical center .The outpatient office is located in Kingston, New York, with surgical procedures ... High risk cases may be taken toVassar Bros Medical Center in Poughkeepsie, New York. The schedule is Monday...2 days of surgical procedures in the hospital. The call schedule is light and is primarily Monday -… more
- City of New York (New York, NY)
- …results; and providing customer service to stakeholders through our Client Services office, call center and the DTR Portal. Your Impact: Move and Portability ... HPD clients. Move and Portability Specialists provide customer service via telephone using DTOR's call center system, online via email accounts, and in person by… more
- City of New York (New York, NY)
- …inspection results; and providing customer service to stakeholders through our Client Services office, call center and the DTR Portal. Your Role: As a Client ... also monitors tenant and landlord compliance of their obligations under each program and continues to administer the ongoing...You will engage with clients via telephone through our call center system, online through various email… more
- Stony Brook University (Stony Brook, NY)
- …area of 1.5 M residents and is home to the only Comprehensive Stroke Center , Level IV Epilepsy Center , 20-bed Neurological Critical Care Unite (NCCU), and ... Level 1 trauma center in Suffolk County. On-site support for inpatient stroke...with limited teleneurology support. + Favorable weekend and overnight call responsibility. + Supervision of neurology residents, Advanced Practice… more
- Independent Health (Buffalo, NY)
- …year of progressive leadership/management responsibility required. + Experience in a call center operations environment with demonstrated results supervising ... Accountabilities** + Supervisory Duties + Monitor assigned teams' work to ensure call documentation is accurate and followed through in a timely manner. +… more