- Citigroup (Brooklyn, NY)
- The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and ... also leads, coaches, and mentors team members. The Head Universal Banker plays a key role in...delivery of client and team experiences aligned with the bank 's standards **Responsibilities** : + Lead, coach, and support… more
- Citigroup (Brooklyn, NY)
- The Head Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. ... knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions...as necessary (eg leverage video conference for FA, mortgage specialist , etc.) + Take full ownership of clients' problems… more