- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …a Network Operations Center or equivalent 24x7x365 operations center supporting the resolution of Major Incidents for an enterprise or Government agency. This ... position supports evenings and weekend as needed. Key duties include: 1 ) Performs all functional duties independently. 2) Possesses and applies expertise on multiple… more
- Travelers Insurance Company (Chantilly, VA)
- …of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. ... cash incentive awards. **Salary Range** $48,700.00 - $80,400.00 **Target Openings** 1 **What Is the Opportunity?** LOCATION REQUIREMENT: This position services… more
- ADP (Norfolk, VA)
- …development, and mentorship opportunities. + **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones. + **Focus ... as ADP's front-line for solving clients' challenges, including issue resolution , answering questions, helping clients, training their users on...your hands. The nature of what you do every day will not change -- your # 1 … more
- ADP (Norfolk, VA)
- …development, and mentorship opportunities. + **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones. + **Focus ... as ADP's front-line for solving clients' challenges, including issue resolution , answering questions, helping clients, training their users on...your hands. The nature of what you do every day will not change -- your # 1 … more
- Kyndryl (Richmond, VA)
- …manage and modernize the mission-critical technology systems that the world depends on every day . So why work at Kyndryl? We are always moving forward - always ... **Employee and Team Enablement** + Payroll Queries & Issue Resolution : Support HR Services for L2 escalation & query...& Privacy: Ensure payroll data adheres to GDPR, SOC 1 , ISO 27001, and other security roles/standards and organizational… more
- TekSynap (Springfield, VA)
- …for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring that all incidents are ... incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution , coordinating… more
- USAA (Chesapeake, VA)
- …competitive products, exceptional service and trusted advice. We seek to be the # 1 choice for the military community and their families. Embrace a fulfilling career ... and our members. Be part of what truly makes us special and impactful. **The Opportunity** As a dedicated...of business goals. + Responsible for timely and appropriate resolution of escalations from strategic supplier partners. + Partners… more
- GovCIO (Richmond, VA)
- …+ Three years of demonstrated experience involving identification, evaluation and resolution of application-level production issues observed or elevated to the group ... for resolution + Three years of demonstrated support of Microsoft...perform shift work to include third-shift responsibilities **Clearance Required:** US Citizenship is required to acquire an active Top… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Administration,Technical Support,Troubleshooting **Certifications:** Security+, CE - CompTIA-Security+ CE **Experience:** 1 + years of related experience ** US ... hardware failures. + Collect data for proper escalation and resolution by Tier 2/3. + Perform network management services...**Shift work is on a rotating Panama Schedule.** **Schedule 1 Schedule 2** Work - Mon, Tues Off -… more
- CACI International (Ashburn, VA)
- …environment to improve performance and availability of critical applications and timely resolution of issues and outages. You will interact with product development ... to develop SOPs and processes for incident management and resolution . + Engage in incident support for end users...Hosting Facility POCs **Qualifications:** _Required:_ + Must be a US Citizen with the ability to pass CBP background… more