- Mass Markets (Mesilla, NM)
- …partner in the industry. Looking to add an experienced Call Center Client Account Manager II to support complex business process outsourcing accounts. This role ... of contact center clients. Experience in both contact center operations and client services or account management is preferred....Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Las Cruces, NM)
- …of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to corporate policies and ... and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience… more
- Mass Markets (Las Cruces, NM)
- …personable, creative, dependable, and committed to excellence. Experience in call center operations or client services is highly valued. This is a full-time, on-site ... Responsibilities: + Provide general HR support in collaboration with operations teams + Partner with remote HR teams and...+ Partner with remote HR teams and the HR Manager to address HR-related matters and initiatives + Align… more
- Mass Markets (Las Cruces, NM)
- …and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start ... ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (NM)
- …We are seeking a dynamic and results-drivenOperations Managerto oversee the daily operations of our call center. This role is responsible for ensuring operational ... The ideal candidate will have a strong background inBPO operations management, excellent leadership abilities, and a passion for...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Mesilla, NM)
- …and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start ... a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive...and drive performance across our customer service and sales operations . This role is ideal for a dynamic leader… more
- Mass Markets (Mesilla, NM)
- …partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center. This ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and service delivery. + Lead and… more
- Mass Markets (Mesilla, NM)
- …partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations , drive performance, and ensure client satisfaction in ... brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee daily operations of the contact center, ensuring KPIs and SLAs are consistently… more
- Concentrix (Santa Fe, NM)
- Job Title: Senior Manager Quality Engineering Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. ... greater opportunities and brighter futures. We are looking for a dynamic Group Manager of Software Quality Engineering to lead our quality assurance and engineering… more
- Mass Markets (NM)
- …seeking a detail-oriented and hands-onManager of Accountingto oversee daily accounting operations and ensure accurate financial reporting. This role is dedicated to ... and responding to audit inquiries. + Collaborate with FP&A, operations , and other cross-functional teams to provide financial insights...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more