- L3Harris (Rochester, NY)
- …partner with publication writers to assist in developing courseware and conducting usability tests of product manuals and other publications. The preferred candidate ... is an independent worker with strong collaboration skills. The most successful Technical Trainers are adept communicators in customer-facing settings. This position requires up to 50% of time on travel with potential for over time. Essential Functions: +… more
- Guardian Life (New York, NY)
- …powered application prototypes with lightweight UI (eg, Streamlit) to validate usability and support adoption. **You are:** + Passionate about cutting-edge ... technology and keen on applying new AI/ML algorithms and approaches. + Analytically driven, intellectually curious, and experienced leading the development and implementation of data and analytic solutions to solve challenging business problems. + Enjoy… more
- American Express (NY)
- …development life cycle. Continuously refine and optimize the experience to enhance usability and meet business goals. + Journey Mapping: Support the creation of ... detailed journey maps to understand and visualize the end-to-end user experience across multiple touchpoints. Collaborate cross functionally to identify pain points, opportunities and areas for improvement with a long-term scalable mindset that supports our… more
- Intuit (Brooklyn, NY)
- …understand customer problems and needs leveraging follow-me-home research, usability studies, first-hand interviews, customer feedback, experiments, and ... usage/adoption metrics. + Demonstrate strong communication and leadership skills with engineering, architecture teams, and business stakeholders. + Own your product. Set a clear vision, define your roadmap and share with cross functional teams + Inspire and… more
- New York State Civil Service (NY)
- …by data* Leverage analytics and feedback loops (eg survey, performance data, usability testing) to continuously refine digital initiatives* Use data from various ... sources to identify patterns and trends and present insight reports to various stakeholders* Generate and deliver reports that highlight data insights derived from customer experience and performance data to the team regularly Operational Needs:* Travel may be… more
- Highmark Health (Albany, NY)
- …ownership, urgency, and drive + Demonstrated passion for user experience and improving usability + Team Collaboration: A team player who can work effectively in ... cross-functional environments + Experience and willingness to mentor junior data engineers and help develop their skills and leadership **EDUCATION** **Required** + Bachelor's degree in Computer Science, Information Systems, Data Science, Computer Engineering… more
- City of New York (New York, NY)
- …software products and solutions are appropriately tested to meet functional ( usability ) and technical (performance) requirements. Create test cases, test scripts and ... defect reports. Execute test scripts and document progress and results. Collaborates with business analysts to understand business requirements. Collaborate with technical teams to understand application capabilities, environment set up and defect fixes.… more
- American Express (New York, NY)
- …independently. * Support portal evolution: Coordinate enhancements that improve usability , accessibility, and alignment to business needs. * Collaborate across ... teams: Serve as the connective link between product, engineering, and partner operations to ensure that the developer experience evolves holistically. **What you Bring:** * A strong sense of empathy for developers and B2B partners and the ability to view the… more
- KeyBank (NY)
- …product roadmaps, and ensure that every interaction reflects our commitment to empathy, usability , and business value. This role requires a visionary thinker who can ... translate insights into actionable strategies, mentor cross-functional teams, and drive alignment across design, product, and technology. **Key Responsibilities** STRATEGIC LEADERSHIP + Define and drive UX strategy across digital product portfolios, aligning… more
- US Tech Solutions (New York, NY)
- …archiving and knowledge management + Ensure platform stability, performance, and usability + Balance urgent publishing requests with long-term platform optimization ... **Must-Have Skills:** + 7+ years of experience in CMS operations, web production, digital content operations, or web program management + Hands-on experience working directly inside a CMS + Strong experience with: + Page templates + Metadata + Image… more