- SUNY Geneseo (Geneseo, NY)
- …partner with Tier 2 technicians and users to provide solutions appropriate to the user 's devices. + Maintain a list of Windows computer configurations that can be ... LAPS ) on windows endpoint devices. + Curate the user experience of campus owned Windows endpoint devices. +...CIT operations in Knowledge Base articles. + Curate the user experience of campus owned Apple endpoint devices. +… more
- Citizens (New York, NY)
- …and deliver a robust digital roadmap for card management platforms, enhancing user experience across web and mobile channels. + Lead cross-functional collaboration ... drive continuous improvement. + Champion a client-first approach by prioritizing user -friendly, innovative, and scalable solutions. + Actively gather client feedback… more
- College of Mount Saint Vincent (Bronx, NY)
- …operations across campus. This hands-on leadership role blends technical expertise, user support, and long-term strategy. The manager ensures seamless integration of ... Microsoft technologies, AI tools, and user support platforms to enhance service quality and user experience. Key Responsibilities + Manage daily IT Service Desk… more
- Mount Sinai Health System (New York, NY)
- …Cloud applications. The Product Manager will oversee project management and end- user training activities to ensure successful execution. Produce Managers work with ... to ensure effective utilization of the Oracle Cloud applications. + Promote a user experience vision and strategy that informs the development and roadmap for… more
- The Estee Lauder Companies (Melville, NY)
- …and prioritize enhancement requests, identify and fix errors and test updates with user templates, etc. - Partner closely with the Brand and Regional finance and ... organization. - Provide change management support (comms, training, etc) to end user understanding and adoption, create documentation of updated processes - Support… more
- JPMorgan Chase (New York, NY)
- …product thinking, ideation, and execution, adept at interviewing users and identifying user needs to solve business problems. + Create data flow diagrams, customer ... journey mapping, etc., to clearly map out the requirements and user journey end-to-end. + Develop robust product requirement documents and set clear scope, test… more
- City of New York (New York, NY)
- …Intranet using HTML/XHTML, CSS3 and Adobe Photoshop. - Provide assistance to user areas by responding to user questions/inquiries concerning computer ... support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification requirements. Special… more
- General Atomics (Rome, NY)
- …customers' unique intelligence needs. Our team of experts work closely with the end- user in the development and implementation of a defense solution meeting platform ... + Develop and maintain software documentation, including requirements, solutions, and user manuals. + Integrate software components into fully functional systems. +… more
- Herkimer County Community College (Herkimer, NY)
- …of Windows and Linux servers. + Perform routine administration tasks, such as user management, permissions, and disk space allocation, to maintain server health and ... Management: + Assist in managing Active Directory (AD) services, including user and group account administration, permissions, and directory organization. + Support… more
- SMBC (New York, NY)
- …workstation, and printer repairs. + Provide support at the Tech Bar for End User Walk ups. + Part of On Call rotation including occasional weekends and late ... Beneficial **Qualifications and Skills** + 3+ years of experience in an end- user support role. + Relevant Certification / Education that demonstrates understanding… more