- Lumen (Albany, NY)
- …Lead others in the application of principles, theories and concepts and use of methodologies, tools, documentation processes and test procedures to complete ... from home position within the US. **The Main Responsibilities** + Front-end user interface design and development, leveraging Lumen portal frameworks and design… more
- Brink's (Albany, NY)
- …or Workday) + Identify and implement process improvements, automation opportunities, and user training programs + Serve as an escalation point for system issues ... control gaps, track KPIs, and recommend improvements to tools, policies, or user experience + Prepare and deliver communications and reporting to senior leadership… more
- CompuCom (Albany, NY)
- …remote network access. **Responsibilities** **:** + Diagnoses and troubleshoots end user desktop application issues and provides appropriate solution + Provides ... and tablets etc. + Support end users in their use of applications such as Microsoft Office, ERP, CRM,...for various applications and systems (eg, creates or modifies user accounts and permissions, and performs password resets). +… more
- New York State Civil Service (Albany, NY)
- …workflow processes. 6. Create and maintain requirement traceability documents, use cases, business requirements documents, flowcharts, and process models. 7. ... and testing. 8. In Agile setting, participate in scrum meetings, prepare user stories and acceptance criteria. 9. Participate in quality reviews and deliverable… more
- American Express (New York, NY)
- …of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your ... solve issues that arise and write technical features and user stories. This team has a holistic understanding of...technical business requirements via the creation of features and user stories * Strong understanding of relational database concepts… more
- MongoDB (New York, NY)
- …providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and ... performance of data processing. We are responsible for building user -facing features on top of the core query engine...+ Experience with building production-level code with a large user base, robust design structure and rigorous code quality… more
- Robert Half Technology (Brooklyn, NY)
- …work tickets from the service desk queue. * Maintain accurate documentation of user issues, resolutions, and events within the support ticketing system. * Install, ... detail. * Strong communication and interpersonal skills to work effectively with diverse user groups. * Previous experience in a help desk or technical support role… more
- Google (New York, NY)
- …Enterprise software applications, services and peripheral devices that enterprise users want to use work seamlessly on ChromeOS. In this role, you will have the ... Google's own Product teams with essential partnerships to help Google's user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and… more
- Mastercard (Harrison, NY)
- …Mastercard's card and account-based technologies to enable multiple user flows, including person-to-person, business-to-business, disbursements, remittances, and ... and skilled at delivering scalable solutions that elevate efficiency and user experience. Key Responsibilities * Support operational execution by tracking and… more
- Amalgamated Bank (New York, NY)
- …information through internal and external research, interviews, document reviews, use cases, workflows, business process descriptions, and task analysis. + ... Documents BRDs, Requirement Traceability Matrix RTMs, current /to-be workflows, and user stories + Collaborate with Quality Assurance and Business Leads to… more