- Vanguard (Wayne, PA)
- Key Responsibilities: Leadership & Strategy + Define and execute the vision for end- user services, aligning with enterprise IT and business strategies. + Lead and ... and remote support teams to ensure SLAs, KPIs, and user satisfaction targets are met. + Implement ITIL-based processes...within budget. + Analytical mindset with the ability to use data to drive decisions, optimize performance, and improve… more
- Lumen (Harrisburg, PA)
- …shape the future. **The Role** This hybrid role combines UI/UX development, guided user enablement, and ServiceNow platform engineering. The Senior Lead User ... Portal, Jelly, UI Pages), and a strong sense of user experience. They should also be comfortable presenting workflows...visually and guiding other developers in how to build user -friendly solutions. **Location** This is a remote opportunity open… more
- Vanguard (Malvern, PA)
- …looking for a highly motivated senior UX professional to direct the client user experience strategy and craft integrated UX product designs for Vanguard Investor ... intersection of people, processes, and products through the creation of service journeys, user task flows and service blueprints for both current and future state. +… more
- Saint-Gobain (Malvern, PA)
- The Manager, User Experience & Digital Design is a key leader responsible for designing, delivering, and optimizing intuitive, high-impact digital interfaces across ... management and collaborative leadership to translate business objectives and user insights into intuitive interfaces, wireframes, prototypes, and customer journeys.… more
- Bentley Systems (Exton, PA)
- ** User Operations Specialist** **Location:** Hybrid, Exton, PA **Position Summary:** Bentley Systems is seeking a **Financial Operations User Operations ... + Processing inbound purchase orders and renewal requests + Updating user 's account addresses, contacts, and general contract updates/corrections + Assists with… more
- Vanguard (Malvern, PA)
- …+ Ensure the design system supports responsive, accessible, and high-quality user experiences across web and native mobile applications. + Collaborate with ... design system adoption, performance, and impact on product development efficiency and user experience quality. + Leverage tools such as Adobe Analytics, Astrograph… more
- Google (Pittsburgh, PA)
- User Voice Technical Program Manager, Software Development, gTech _corporate_fare_ Google _place_ Pittsburgh, PA, USA; Boulder, CO, USA **Mid** Experience driving ... services that ensure our products are optimized for every user , no matter where they are in the world...execution of complex, cross-functional programs to deliver the AI-powered User Voice Insights Engine (UVIE), managing the full program… more
- Duolingo (Pittsburgh, PA)
- …, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees ... focus on data modeling and insights to power our User Growth. You will be responsible for analyzing how...engineers to design, run, and analyze experiments to improve user experiences + Apply advanced analytical methods to model… more
- Cayuse Holdings (Harrisburg, PA)
- **Overview** **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end ... at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through...perform duties extended periods of time. + Ability to use a computer and other office productivity tools with… more
- Cengage Group (Philadelphia, PA)
- …across products. + Partner with researchers and data analysts to understand user behavior and validate design decisions. + Advocate for accessibility and inclusive ... experience. + Experience designing **sophisticated digital products** ideally for large user bases or enterprise contexts. + Strong portfolio showcasing work that… more