- Capital Region BOCES (Albany, NY)
- …of the duties. Incumbent may perform duties out of the office at user -specific locations. Supervision is not a responsibility of this class. Work is performed ... + Answers telephones and direct calls as necessary. + Travels between user specific locations, as needed. + Installs personal computers and peripheral equipment… more
- Capital Region BOCES (Albany, NY)
- …standards. The incumbent also provides technology planning services for classroom use . The incumbent also analyzes and provides recommendations to resolve software ... school district instructional staff on software, hardware and internet use ensuring relatedness to the New York State Learning...on training and services provided. + Participates in regional user group meetings for the support and development of… more
- City of New York (New York, NY)
- …dignified. Our approach begins with understanding the needs of people who use , deliver, and administer public services. We seek feedback from different perspectives ... enhancements before implementing them at scale. The Senior Design Lead will use their expertise and experience to work collaboratively with team members, partners,… more
- Intermountain Health (Albany, NY)
- …of system initiatives. Applies process improvement methods that improve quality, associate performance, and client satisfaction while reducing waste and/or cost. ... maintains educational assets complementing the Intermountain Health portfolio of associate development programs. Interprets both operational and system processes and… more
- Monroe Community College (Rochester, NY)
- …concepts of software packages, performs basic hardware/software troubleshooting, provides user training, and documents problems, with a focus on excellent ... training seminars and workshops on help desk operations + Resolves microcomputer user problems through telephone, screen sharing, and remote control of the desktop… more
- New York State Civil Service (Albany, NY)
- …coordinate routine system software updates, conduct system testing of new releases, establish user roles and rights, coordinate user training, and ensure system ... and developing custom querying and analysis to meet needs; analyze energy use data, evaluate, and provide recommendations to management for energy savings projects… more
- New York State Civil Service (Saratoga Springs, NY)
- …with implementation of vendor software updates, hardware updates, and user training, including prioritization of implementation and establishing and mitigating ... results from testing on any projects in progress.* Develop training and user support materials in support projects.* Provide project support as needed.* Perform… more
- Weill Cornell Medical College (New York, NY)
- …resolves and responds to incidents and requests reported by customers regarding end- user devices, (eg workstations, printers, etc.) along with some ancillary support ... IoT devices, providing them with standard software, full network connectivity and user configurations and preferences. + Ensures that all devices meet institutional… more
- Humana (Albany, NY)
- …all information systems, products, and services meet organizational standards and end- user requirements. The Sr Quality Engineer's work assignments will involve ... of testers, with a strong focus on test automation, refinement sessions, and user story definition. The role requires active participation and facilitation of all… more
- Highmark Health (Albany, NY)
- …to enhance the use of Epic and offers solutions to resolve end- user system issues. Conducts problem-solving and root cause analysis to resolve routine to ... and specifications, performing and documenting workflow analysis while evaluating user experience. Supports and maintains environments or applications using domain… more