- Datrose (Albany, NY)
- …Accurately document all issues and requests during the initial call * Analyze user issues and questions. Leverage system knowledge and use knowledge base resources ... to pinpoint resolution and answers for users. * Establish and maintain a working knowledge of the Statewide Financial System's navigation, procedures, and processing requirements - Support users in the use of the system including, but not limited to,… more
- CBRE (New York, NY)
- …etc. Work within broad guidelines and policies. + Participate in user training of system and application updates/improvements. Build training documentation. + ... Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions. + Mentor others and share in-depth knowledge of own job subject area and broad knowledge of several job disciplines… more
- Deloitte (New York, NY)
- …and event management, data protection (classification/labeling, DLP, encryption), user and administrator account management, SSO, conditional access controls ... and password/key management. + Troubleshoot system level problems in a multi-vendor, multi-protocol network environment. + Document platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation steps. + Execute on… more
- Google (New York, NY)
- …or educational content and adapt content based on product/program updates and user feedback. + Triage product or system issues and debug/track/resolve by analyzing ... the sources of issues and the impact on hardware, network, or service operations and quality. + Design and implement GenAI solutions, leverage ML infrastructure, and evaluate tradeoffs between different techniques and their application domains. Google is proud… more
- Justworks (New York, NY)
- …establish experiences at scale for our customers. + Conduct interviews and capture user stories to map out key campaign channels and determine service level ... agreements (SLAs) and campaign intake architecture. + Facilitate collaboration between marketing teams (creative, content, demand gen, etc.) to streamline execution and avoid duplication of efforts. How You Will Do Your Work As a campaign operations analyst,… more
- Microsoft Corporation (New York, NY)
- …resolve complex technical issues, ensuring optimal performance, scalability, and user experience. + Architecting, Designing and building data platforms preferably ... in AI domain + Dedication to writing clean, maintainable, and well-documented code with a focus on application quality, performance, and security. + Demonstrated interpersonal skills and ability to work closely with cross-functional teams, including product… more
- TEKsystems (New York, NY)
- …Comfortable using ticketing systems like JIRA or similar. * Basic understanding of user access, roles, and SaaS system administration. * Willingness to learn, take ... initiative, and follow detailed instructions. College degree in engineering or computer science++ College degree in technical field+ Experience Level Intermediate Level Pay and Benefits The pay range for this position is $30.00 - $38.00/hr. Eligibility… more
- Northwell Health (Melville, NY)
- …resolves discrepancies, as required. + Collaborates with implementation teams to resolve user issues. + Consults with departments to provide customer support during ... and post implementation. + Conducts post implementation satisfaction surveys; advises management of results and recommends actions; troubleshoots issues and resolves concerns as well as recommends necessary fixes; consults with newly acquired facilities and… more
- University of Rochester (Brighton, NY)
- …and implementation of clinical informatics solutions. + Works with stakeholders to understand user workflows and inform system design. + Advocates for the needs and ... perspectives of clinical staff in technology-related projects. + Serves as a liaison between clinical staff, IT, and informatics teams to ensure seamless communication and collaboration. + Facilitates data acquisition to support program and project… more
- Bloomberg (New York, NY)
- …and existing server & storage infrastructure to continually improve Bloomberg's internal user experience + Continue to understand the latest industry trends, best ... practices, and internal business needs + Work in an Agile environment & be familiar with SCRUM methodology **You'll** **Need t** **o** **Have:** + A Bachelor's degree in Computer Science, Information Systems, or Information Technology + Deep expertise in… more