- MongoDB (New York, NY)
- …States. **What You'll Do** + Identify opportunities to increase new user activation and conversion to paid through onboarding optimizations, re-imagining ... and implement high-impact solutions that align our products with user needs + Conduct research, gather user ...with user needs + Conduct research, gather user feedback, and analyze competitive insights to uncover pain… more
- JPMorgan Chase (New York, NY)
- Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most ... and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation...the needs of our customers and the market through user research and discovery + Considers and plans for… more
- SUNY Morrisville (Morrisville, NY)
- …Morrisville is seeking a well skilled and customer-focused Audio/Visual Specialist & End- User Support Assistant to join our team. This position combines expert ... system design, and recommendations for improving AV setups. + End- User Support (Help Desk - our Tier 1 Support):...and remote support, ensuring timely and effective resolutions to user queries and issues. + Create and maintain … more
- Amazon (New York, NY)
- …- Work collaboratively with engineers and product managers to create amazing user experiences that delight customers. - Assess and optimize the performance of ... new and existing features by actively participating in user research and assessing performance metrics. - Contribute to the group's shared knowledge of user… more
- LinkedIn (New York, NY)
- …consumer digital products. You will partner and collaborate closely with user research, UX writing, product management, engineering, marketing, design systems, and ... Effectively communicate conceptual ideas, design rationale and the specifics of user -centered design process + Clearly communicate strategic thinking and design… more
- City of New York (New York, NY)
- …and troubleshooting hardware and software malfunction. - Meet with supervisory user staff to provide technical information about applications; provide technical ... assistance to user areas by responding to user questions/inquiries concerning computer systems, to assist users in meeting management goals through automation,… more
- City of New York (New York, NY)
- …systems maintenance/support for all GSS. Supervise and provide extensive desktop user support with error analysis/troubleshooting for all GSS workstations, which ... to difficult computer environment and production application issues to resolve end- user problems and production environment operational issues. - Serve as Technical… more
- City of New York (New York, NY)
- …(SQL or Oracle) with corresponding views, functions and stored procedures based on user business rules. - Monitor database performance and ensure user issues ... These datasets may need to be imported into the user application database or exported for analysis and used...(QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum… more
- New York State Civil Service (Albany, NY)
- …as we overhaul our website. This specific position will specifically focus on user experience testing, user acceptance testing, and quality assurance. This is ... into a high-impact project, learn new skills, and help us vastly improve the user experience for millions of New Yorkers.What You'll Do:*Bring your ideas to the… more
- City of New York (New York, NY)
- …a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative ... tact; - Answer routine and frequently asked questions regarding user and system issues; - Escalate moderate and complex... and system issues; - Escalate moderate and complex user and system issues when required; - Apprise users… more