- ASM Research, An Accenture Federal Services Company (Albany, NY)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of ... Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, and resolve Windows incidents. Carry out process workflows while… more
- Rochester Regional Health (Rochester, NY)
- …Inventory Management (If Applicable): Serves as a Tecsys Super User , troubleshooting system issues and leading inventory accuracy initiatives. Coordinates ... degree preferred + Strong ERP system background w/ proven record of being a 'super user ' + ElderONE only: 1 year of experience working with a frail or elderly… more
- Google (New York, NY)
- …to build on existing platform foundations and identify new growth opportunities for user acquisition and monetization. You will be the central point of contact, ... Google's own Product teams with essential partnerships to help Google's user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and… more
- University at Albany (Albany, NY)
- …instructors, and project staff, the ISA ensures a smooth and user -friendly learning experience for participants by providing technical support, managing course ... and effective organization of training materials. + Provide Technical and User Support + Respond to instructor and participant technical inquiries, troubleshoot… more
- Lovingly (Hopewell Junction, NY)
- …mindset extends beyond our products-it's embedded in how we craft exceptional user experiences that turn heartfelt intentions into meaningful moments. We embrace a ... a tool-it's a strategic partner that enhances our development practices and user experiences. As a Senior Next.js Engineer, you won't just build interfaces-you'll… more
- Xylem (Auburn, NY)
- …hardware and software. The technician ensures optimal system performance, provides user support, and maintains accurate service documentation. With a commitment to ... effectively and efficiently, aligning with business needs and enhancing user experience. **CORE RESPONSIBILITES:** Technical Support: * Provide technical support… more
- New York University (New York, NY)
- …for the launch of a US and global product, including support for user experience research (UXR), marketing and customer support service to ensure successful adoption ... release strategy; synthesize insights into actionable recommendations. + Support user experience research through methods such as interviews, usability testing,… more
- University of Rochester (Brighton, NY)
- …lead administrator and provides technical expertise related to identity and user account management, including troubleshooting and operational support of University ... Lead Administrator and provides technical expertise related to identity and user account management, including troubleshooting and operational support of University… more
- University of Rochester (Rochester, NY)
- …customer service. + Reviews and approves all IT activities that could impact user services; a member of the Change Review Board providing direction and approvals ... service. + Reviews and approves all routine IT activities that could impact user services; a member of the Change Review Board providing direction and approvals… more
- Publicis Groupe (New York, NY)
- …Identify and automate repetitive or inefficient processes in areas such as user provisioning, client migrations, and backend workflows. + Improve and support ... support, including job monitoring, solving failed pipelines, managing cluster performance, user access provisioning. + Familiarity with ITSM tools (eg, Jira Service… more