- IBM (Austin, TX)
- …capabilities for proactively monitoring and managing the customer experiences (Critical User Journeys) * Contribute to company-wide initiatives led by our EPD ... management, recruitment, and people teams **Required technical and professional expertise** * 10+ years of experience in software engineering with experience with large-scale cloud solutions (AWS, Azure, GCP), including CICD-driven software development,… more
- ServiceNow, Inc. (Austin, TX)
- …establish delivery operating model governance to ensure successful go-lives, end- user adoption and on-going support + Advocate/champion ServiceNow's advisory leading ... practices and industry use cases with clients + Contribute thought leadership (methodology and white papers) on how advisory and co-delivery can optimize customer outcomes + Guide a customer down a prescriptive solution design and manage through the technical… more
- Citigroup (San Antonio, TX)
- …processes. **Responsibilities:** + Assist with the creation, execution, and validation of User Acceptance test plans and scripts to ensure all Voice Response Unit ... (VRU) enhancements go into production in a timely and accurate manner + Review VRU project requirements to ensure timelines are met and the quality meets and exceeds customer expectations + Build and run reports such as Management Information Systems (MIS) or… more
- CAE USA INC (Arlington, TX)
- …Suite Office 365 + Must have extensive experience with Active Directory and user Excellent customer service skills. + Knowledge of Microsoft Teams . + Knowledge ... of TCP/IP networking, and related network services ( ie DNS, SMTP, DHCP, etc ) + Ability to manage multiple tasks, while effectively focusing on priority issues and staying within service level agreement KPI . + Ability to create, document, and follow… more
- PNC (Farmers Branch, TX)
- …Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design **Competencies** Application Design, Architecture, ... Packaged Application Integration, Product and Vendor Evaluation, Software Process Improvement (SPI), System Development Life Cycle, Technical Troubleshooting **Work Experience** Roles at this level typically require a university / college degree, with 5+ years… more
- Banco Popular Puerto Rico (San Juan, TX)
- …Responsibilities + Execute control testing across IAM domains such as user provisioning, access certifications, RBAC, privileged access, and segregation of duties. ... + Analyze and document control gaps, issues, and recommendations, collaborating with control owners for remediation planning. + Support regulatory exams, internal audits, and risk assessments by supplying evidence and narratives related to IAM controls. +… more
- ServiceNow, Inc. (Houston, TX)
- …for technical aspects of the solution + Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while ... supporting customers in reviewing and approving them + Guides and provides ad-hoc oversight/training for the customer's future system administrators throughout the engagement + Lead technical aspects of project delivery and solution delivery for engagements,… more
- GovCIO (Austin, TX)
- …written materials and course content into interactive courseware. Provides a user -friendly interface for content contributors and end-users. Develops new e-learning ... programs or updates and maintains existing courseware in alignment with objectives. Keeps abreast of training and development research: adult learning theory, motivation theory, and new materials, methods, and techniques. May evaluate and/or oversee… more
- USAA (San Antonio, TX)
- …bringing diverse perspective to leverage multiple ways of thinking while developing end- user focused process solution. + Manage the performance of processes by ... developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements. + Identify, own,… more
- ReSource Pro (Dallas, TX)
- …IT staff on Systems an Network Projects and initiatives + Handle end user support, network tasks, and other activities currently being performed by the helpdesk, ... server, and network teams offshore + Support and contribute to a wide range of Technology projects; Perform complex tasks related to the Technology department goals and initiatives + Lead short-term and Tier 2 Technology projects with suppport from the IT… more