- Amazon (Austin, TX)
- …and visualize large scale geo-spatial logistics and transaction data to articulate user behavior or delivery process problems, and output solid analysis report with ... recommendation Serve as liaison between the WW Planning and Analytics team and the operations business teams to achieve the goal of providing actionable insights into current delivery performance, and ad hoc investigations into future improvements or… more
- Saint-Gobain (Royse City, TX)
- …of our customers' specific concrete materials in a way that will maximize user satisfaction and economy. We deliver significant added value and support to its ... clients, which includes assistance with client inventory control and prompt product deliveries. Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender,… more
- Charles Schwab (Westlake, TX)
- …+ Works with the Agile delivery team to craft high quality customer-centric user stories + Monitor clients' daily file transmission + Prepare and participate in ... Quarterly installs after market close for system enhancements and bug fixes. **What you have** To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have. **Required… more
- Amazon (Austin, TX)
- …coordinating feature improvements and upgrades around services. - Improving the user experience around services. - Analyzing and improving availability, efficiency, ... capacity, scalability, security and performance of our services. - Representing Systems while working with internal teams and external partners. - Troubleshooting and resolving problems with production systems as part of our on-call rotation. - Developing and… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …Desk Specialist - Weekday Swing Shift** **Category:** Service Desk / End User Services **Main location:** United States, Texas, San Antonio **Position ID:** ... J0825-1170 **Employment Type:** Full Time **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The ideal candidate will provide expert-level support to our clients, resolving the… more
- Teleperformance USA (El Paso, TX)
- …**Your Responsibilities** **Social Media Content Moderators are responsible for moderating user -generated content on our clients platform by reviewing strong graphic ... images, videos, and/or written content to ensure the content meets the community guidelines and to escalate any content that violates the parameters set. This role is key in providing a positive social experience for all users.** **If you are a social media… more
- EPAM Systems (Austin, TX)
- …+ Change management: Facilitate smooth adoption of the new system and address user concerns + Staying updated: Continuously learn about new ServiceNow features, best ... practices, and industry trends + Participating in sales pitches and presentations + Collaborating with product vendors and partners + Developing internal best practices and documentation **Requirements** + 11+ years of experience with ServiceNow and 10 years… more
- EPAM Systems (Austin, TX)
- …+ Lead end-to-end design for a product area, shaping information architecture, user flows, interaction patterns, and visual design + Translate research insights, ... business goals, and technical constraints into clear, accessible, and engaging solutions + Produce design deliverables at the appropriate fidelity, including journey maps, flows, wireframes, interactive prototypes, and high-fidelity mockups + Plan and… more
- Public Consulting Group (Austin, TX)
- …meet operational and program needs that enhance the lives of their user base. Services: + Strategy, Architecture, Planning, and Procurement + Business Enablement ... + Business Solutions + Project Assurance + Performs security assessments of information technology (IT) systems to verify they comply with applicable security standards. + Performs reviews and assessments of organizational security controls (policies,… more
- Teleperformance USA (Brownsville, TX)
- …call as frequently as possible.** + **Open and manage trouble ticket system for user issues, Data Network, OS issues.** + **Be patient, courteous and friendly with ... customers at all times.** + **Demonstrate a positive attitude.** + **Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.** + **Adhere to all work schedule assignments.** + **Abide by and… more