- Cognizant (Plano, TX)
- …and multiple applications. This role involves managing incident tickets, analyzing user requests, and coordinating with cross-functional teams to ensure timely ... and performance. + Receive, analyze, and respond to incident tickets and user requests, escalating issues when necessary. + Coordinate with internal and external… more
- Intermountain Health (Austin, TX)
- …Manager has a notable presence in the external analytics community, including national user groups and forums. Flexwork options provide the team a work/life balance ... professional relationships throughout Intermountain and in the community and national user groups and forums. **Minimum Qualifications** + Bachelor's Degree with ten… more
- Humana (Austin, TX)
- …liaison between Finance IT Delivery and business stakeholders to ensure solutions meet end- user needs and strategic goals. + Lead a team of Finance associates and ... improvement across Finance processes through automation, digital workflows, and user -centric design. + Manage third-party vendors and contracts-including SLAs,… more
- Virtual Service Operations (Richardson, TX)
- …navigating around application menus, may be required to remote into the user 's computer ? Troubleshoot network connectivity issues, working with remote employees on ... a VPN ? Develop and sustain an effective and productive user relationship, making them and their needs a primary focus ? Offer alternative solutions where… more
- Capgemini (Houston, TX)
- …of said call * Technical documentation skills: ability to create workshop materials, end user guides, playbooks, user stories, etc. * Proficient with the agile ... lifecycle * Resourceful: not letting blockers get in the way; ability to use common sources of data such as ServiceNow Docs, NowCreate, etc. * Being able to take data and manipulate it to find a quicker way to complete a manual task * Being proactive and not… more
- Kyndryl (Dallas, TX)
- …support for Windows 11 and Microsoft 365 environments. + Troubleshoot end- user network connectivity issues. + Perform IMAC activities and data backup/restoration ... desktop support + **Microsoft 365** troubleshooting and administration + **End- user network connectivity** diagnostics + Experience using **ServiceNow** or similar… more
- Caterpillar, Inc. (Irving, TX)
- …or copilots to automate workflows, enhance decision-making, or improve user experiences.** + **Strong interest in emerging technologies, particularly Generative ... agents or copilots to automate workflows, enhance decision-making, or improve user experiences.** **Skill Descriptors:** + **Core Application Systems** : Knowledge… more
- Coinbase (Austin, TX)
- …Proactively addressing fraud, risk, and compliance considerations while preserving an excellent user experience. *What we look for in you (ie, job requirements):* * ... product growth-especially in referral programs, social engagement, or virality. * User obsession: Relentless focus on creating intuitive, trustworthy, and scalable… more
- TEKsystems (Coppell, TX)
- …that have little or no "technical" skills. The ability to listen to the end user and understand their needs and perspectives. Sense of urgency in supporting the end ... user - returning the ability for them to perform their job. Hardware: The successful candidate will be working remotely as part of a larger team. While the Client… more
- CBRE (Dallas, TX)
- …+ Capture information on areas of improvement and recommend changes to increase user satisfaction. + Log work tickets. Provide end users with a simple explanation ... for complex problems. This includes an evaluation of business and user needs, documentation of requirements, and translation into accurate system specifications.… more